Release Deployment Manager
Company: HealthEdge
Location: Washington
Posted on: March 19, 2023
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Job Description:
Overview
At HealthEdge, we are passionate about providing healthcare payors
with technology that enables them to innovate, reduce costs, and
address the business imperatives of the evolving healthcare
economy. As we continue to grow, we are focused on exceeding our
client's expectations for quality when it comes to software
deployments and releases.
Position Overview:
The Release Manager will work with client/customer teams and
document environment changes for software releases/deployments. The
ideal candidate will have software implementation experience
including configuring environments for application migration. This
will include a solid understanding of Release and Change Management
processes. Experience in the healthcare industry is a plus, but not
required. This role may require 50% travel to the client site and
will otherwise be remote.
Your Impact:
Manage and standardize programs to meet the client's
release/deployment and quality criteria.
Work with cross-functional and cross-product teams, both internal
and external, to come up with and manage deployment schedules,
upgrades and milestones.
Act as a gatekeeper, ensuring that all cross-functional teams sign
off on the release before each promotion to production.
Identify & manage risks and clearly communicate them to
program/project stakeholders while proposing solutions.
Effectively communicate required delivery dates, deployment
pipelines, releases, and proposed enhanced processes to the
delivery teams.
Be involved in code deployments, data base synchronization, and
DevOps best practices.
Streamline deployment practices for effective delivery to the
client.
Work towards Continuous Integration/Continuous Delivery (CI/CD)
with DevOps teams.
Migrate applications from legacy systems to newer environments.
Manage and maintain customer environments in a known good state
What You Bring:
Prior software implementation experience including configuring
environments for application migration.
Solid functional and technical experience with Release and Change
Management processes, including configuring environments for
application migration.
An in depth understanding of ITIL/ITSM practices and solutions
development from the drawing board to production delivery,
including experience with troubleshooting scenarios in production
environments.
Experience working with client/customer teams and documenting
environment changes for Releases/Deployments.
The ability to effectively communicate and coordinate between
multiple teams including Infrastructure, Support, On-Call,
Development, QA, SMEs, architects, and business stakeholders as
well as with client teams.
A focus on a zero/minimum-error software delivery scenarios.
Hands-on experience with hot-fixes for software applications and
the ability to seek alternatives in case of deploy/code
failures.
Knowledge of both legacy releases and release management processes
using current trends and tools in the industry including DevOps and
CI/CD.
Prior experience with disaster recovery exercises between data
centers involving applications as well as database servers.
A working knowledge of Jenkins, configuration management database
(CMDB), code packaging, Jira, Salesforce, ELK, Git Hub, AWS and
basic Unix commandsTo perform this job successfully, an individual
must be able to perform each essential duty satisfactorily. The
requirements listed above are representative of the knowledge,
skill, and/or ability required. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.
HealthEdge commits to building an environment and culture that
supports the diverse representation of our teams. We aspire to have
an inclusive workplace. We aspire to be a place where all employees
have the opportunity to belong, make an impact and deliver
excellent software and services to our customers.
Geographic Responsibility: While this role is based out of our
office located in Burlington, MA, you may live anywhere in the
U.S.
Type of Employment: Full-time, permanent
FLSA Classification (USA Only): Exempt
Work Environment: The physical demands described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this job:
The employee is occasionally required to move around the office.
Specific vision abilities required by this job include close
vision, color vision, peripheral vision, depth perception, and
ability to adjust focus.
Work across multiple time zones in a hybrid or remote work
environment.
Long periods of time sitting and/or standing in front of a computer
using video technology.
May require travel dependent on company needs.
The above statements are intended to describe the general nature
and level of the job being performed by the individual(s) assigned
to this position. They are not intended to be an exhaustive list of
all duties, responsibilities, and skills required. HealthEdge
reserves the right to modify, add, or remove duties and to assign
other duties as necessary. In addition, reasonable accommodations
may be made to enable individuals with disabilities to perform the
essential functions of this position. Candidates may be required to
go through pre-employment criminal background check.
HealthEdge is an equal opportunity employer. We are committed to
workforce diversity and actively encourage all qualified persons to
seek employment with us, including, but not limited to, racial and
ethnic minorities, women, veterans and persons with
disabilities.
#LI-Remote
Job Locations US-Remote
ID 2023-1799
Category Professional Services
Position Type Full-Time
HealthEdge provides equal employment opportunities to all employees
and applicants for employment and prohibits discrimination and
harassment of any type without regard to race, color, religion,
age, sex, national origin, disability status, genetics, protected
veteran status, sexual orientation, gender identity or expression,
or any other characteristic protected by federal, state or local
laws.
Keywords: HealthEdge, Washington DC , Release Deployment Manager, Executive , Washington, DC
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