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Network Operations Manager

Company: Seneca Resources
Location: Washington
Posted on: January 27, 2023

Job Description:

Required Experience:--- Experience organizing, directing, and managing contract operation support functions for multiple, complex, and inter-related IT projects with a combined scope of over 10,000 users and 50 sites.--- A broad knowledge of unified communications, network, and telecommunications.--- Experience managing teams of contract support personnel at multiple locations.--- Experience maintaining and managing client interface at senior levels of the client organization.--- Meets with customer and Contractor personnel to formulate and review task plans and deliverable items. Ensures conformance with program task schedules and costs.--- At least 10 years of related local area network/wide area network (LAN/WAN) work experience.--- At least 10 years of experience implementing large-scaled projects/systems.--- Provide a high level of technical understanding for problem solving and troubleshooting--- Interact with Hardware and Software vendors to address issues when necessary--- Use escalation standards and personal judgment to ensure timely resolution of problems--- Provide training and support to employees when necessary--- Accept and resolve escalated trouble tickets from Service Desk--- Work On-Call shift rotations with other members of the department--- Deployment and Troubleshooting of network equipment such as Cisco routers, switches--- Deployment and Troubleshooting of Remote Access Solutions (Cisco AnyConnect and Cisco ASA's, Cisco ISE)--- Deployment and Troubleshooting of security product suite including WSA, StealthWatch, Splunk, and IPS--- Generate Build of Materials, Cost Estimates and Solution recommendations--- Respond to cyber incidents as defined in incident response SOPs--- Experience with Cisco hardware and software (Cisco Switches, Routers, IOS) (6500's, 4500's, 2960's, 3850's, Nexus 7000's, 9300's, 5525, 4125, ASA's, FSMs, ISE)--- Experience with Windows, Windows Server, Linux and Unix (Solaris) OS--- Understanding of TCP/IP, VLANS and routing protocols (EIGRP, OSPF, BGP) and WAN (MPLS) protocol--- Experience with Cisco Wireless, VOIP, and Video Networks--- Understanding of IP services (DHCP, TFTP and DNS)
Required Education and Certifications:--- bachelors degree in computer science/Engineering, Information Systems, Business or related discipline. The Contractor may substitute a minimum of 4 years work experience for bachelors degree requirements.--- MBA or master's degree in Electrical/Computer Engineering or related discipline. The Contractor may substitute a minimum of 8 years work experience for MBA or masters degree requirements.--- Must have Project Management Professional (PMP) certification from the Project Management Institute (PMI).--- Certification in at least ITIL v3 Foundations certification is required.

  • --- Certification in Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP) required. Cisco Certified Internetwork Expert (CCIE) preferred.
    About Seneca Resources:Seneca Resources is a client driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry. Seneca Resources is a leading IT services provider with offices in Virginia, Alabama, Georgia, Florida and Texas that service clients throughout the United States.

Keywords: Seneca Resources, Washington DC , Network Operations Manager, Executive , Washington, DC

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