Director, Global Strategic Partnerships
Company: MaxCyte, Inc.
Location: Gaithersburg
Posted on: January 26, 2023
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Job Description:
The Manager, Strategic Partnerships serves as the local
strategic lead across MaxCyte's SPL customer base. This individual
will serve as primary point of contact for senior and executive
leaders at specific SPL partner accounts, developing a strong
rapport with them, understanding their unique needs, and creating
customer specific business opportunities. Communicates customer's
therapeutic area needs to appropriate MaxCyte commercial teams.
Works under general supervision. Job Responsibilities: --- Guides
and coordinates execution of SPL partner strategies in conjunction
with field (sales, FAS, FTE), legal, marketing, and quality ---
Tracks and administers QPRs for all SPL partners in conjunction
with the field team --- Ensures customer information is
appropriately shared with field sales and other internal teams to
build opportunities for commercial cross-functional colleagues to
be successful and enable MaxCyte to be alignment with the needs of
our clients --- Develops customer-centric solutions to protect and
improve business opportunities --- Leads and manages appropriate
relationships with key partners (e.g., C-suite executives, business
teams, quality, decision makers) to gain an understanding of
customer's decision- making process --- Develops an account plan at
each SPL customer by incorporating knowledge of key market trends
and collaborating with internal teams to develop account-specific
strategies --- Tracks, manages, and coordinates all MaxCyte assets
in conjunction with the CMO. Collaborates with our CDMO Channel
Manager to build a strategy to ensure all related business is
secured --- Maintains the customer database, for tracking all SPL
customer related activities --- Complies with all applicable
policies regarding health, safety, and the environment --- Deals
with all issues that may arise from one of our Partners. From a
failing PA/instrument to coordinating software updates globally at
CMO sites, the Partnership Manager will facilitate having all
issues address. Page 1 of 2 HR Rev 09/22 Job Description Job
Qualifications: --- BS/BA in a related scientific field and at
least 8 - 10 years of management/leadership experience with at
least 8 years and more of experience in sales, account management,
marketing, or other related area in the Cell/Gene Therapy field ---
Demonstrates understanding of decision-making structure, key
influencers, and other strategic objectives relevant to the
customer --- Proven experience and a strong track record of success
in a people or account management role --- Strong negotiation
skills, business acumen, and analytical ability --- Ability to
create customer relationships built on trust in both clinical and
non-clinical groups --- Strong interpersonal, oral, and written
communication and presentation skills --- Strong project management
skills, ability to multi-task and prioritize with clear
deliverables across multiple customers in tight timelines ---
Self-motivated, with excellent organizational skills, with ability
to work both independently and as a member of a team --- Ability to
travel up to 75% (domestic and international) Page 2 of 2 HR Rev
09/22
Keywords: MaxCyte, Inc., Washington DC , Director, Global Strategic Partnerships, Executive , Gaithersburg, DC
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