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Manager, Employee Relations

Company: Rocketship Education
Location: Washington
Posted on: September 24, 2022

Job Description:

At Rocketship Public Schools, we believe in the infinite possibility of human potential. We believe that every student deserves the right to dream, to discover, and to develop their unique potential. And it is our responsibility and our privilege to unleash the potential inside every Rocketeer we serve. Our non-profit network of public elementary charter schools propels student achievement, develops exceptional educators, and partners with parents who enable high-quality public schools to thrive in their community. We are a collective of parents, teachers, leaders, and students working together to transform the future for underserved communities across our country. At Rocketship Public Schools, we are unleashing potential.

As a champion of Rocketship's mission, culture and values, the Employee Relations (ER) Manager is responsible for the development and administration of the ER program. Reporting to the Director, Human Resources Business Partners, this position will work closely with managers to drive the ER strategy, maintain related policies and processes, and develop and improve programs related to employee morale and engagement.

Essential Functions

* Management and resolution of complex employee relations issues, including conducting effective, thorough, and objective investigations.
* Maintaining in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance.
* Working closely with leadership and employees to improve working relationships, building morale, increasing productivity, and increasing retention.
* Conducts exit interviews per established procedures and recommends actions to management to address issues.
* Analyzes turnover data and provide recommendations to decrease trends.
* Provides HR management support for all employees functional group.
* Provides positive quality communications and interactions with employees, supports strategic imperatives and delivers excellent internal and external customer satisfaction.
* Maintains an open door relationship with all employees.
* Acts as the supporting point of contact for managers, providing expertise and guidance in the areas of organizational performance, performance management, culture and change management, and coaching.
* Builds performance management system and tools to support managers with team development and coaching.
* Works with management to complete Performance Improvement Plans and assists with communication to employees. Conducts follow-up to ensure plans are successfully completed. Recommends employment action if necessary.
* Coaches business leaders on leadership behaviors and practices, employee communication, development and performance management strategies and tactics to promote engagement, inclusivity, and a culture of continuous growth and development.
* Assists managers with employee development programs. Guides employees and mentors management in developing plans and supporting development/training needs.
* Participates in developing annual department goals/objectives, and assists in evaluation of reports, decisions, and results of department in relation to established goals.
* Leverages all systems, tools, and resources to support completion of HR projects.
* Engages in recommending and implementing process changes- continuous improvement to drive efficiency.
* Keeps a pulse on all employees to ensure we are delivering excellence in the employee experience.
* Facilitate the implementation of DEI workforce strategies.
* Other HR duties as assigned.


* Required :
* 5+ years related HR experience required with demonstrated employee relations.
* Bachelor's degree required. Field of study in Human Resources, Organizational Development, Labor Relations, Business, or related preferred.
* Deep commitment to Rocketship's mission to eliminate the achievement gap in our lifetime.
* Deep commitment to RSED employees and enhancing workplace culture and values.
* Possess the core characteristics required of every Rocketeer-mission- driven, innovative, disciplined thinker, collaborative, and personally responsible.
* Creative thinker who enjoys thinking outside of the box and having fun while doing it.
* Ability to build trust, relationships and credibility quickly with people in various roles at all levels of the organization.
* Ability to independently and effectively manage time in an environment with multiple work-streams and competing priorities.
* Ability to manage multiple responsibilities, high-stakes relationships and engagements. simultaneously with a high degree of personal accountability.
* Ability to build and manage group culture and navigate complex group dynamics.
* Ability to differentiate content / experiences to address local context and group-specific needs effectively.
* Track record for delivering results through successful program design and implementation, ideally in a client facing, change management, or consulting role.
* Team player with extraordinary communications skills, high tolerance for ambiguity and a rapidly changing environment.
* Strong analytical skills and ability to translate metrics, research, and trends into strategy.

Preferred:SHRM-CP/PHR preferred.



Rocketship is committed to the health and safety of our Rocketeers and complies with federal and state vaccine guidelines. For this reason, Rocketship is requiring employees in most regions, including National, California, District of Columbia, and Wisconsin employees, to be fully vaccinated against COVID-19. Tennessee and Texas regions are not included in this requirement. Under this requirement, applicable employees are subject to vaccination as a condition of employment or subject to religious or medical exemptions.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk, hear, and communicate with both adults and children. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds and occasionally climb ladders. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is moderate to high.


Commensurate with qualifications and experience, plus excellent health and welfare benefits, 403b retirement plan, flexible spending account (FSA), and generous paid time off.

Rocketship Public Schools provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Rocketship Public Schools complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Rocketship Public Schools expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Rocketship Public Schools' employees to perform their expected job duties is absolutely not tolerated. Click here for our Sexual Harassment Policy and here for our Title IX Policy. For questions, concerns, or complaints, please contact Equity/Discrimination Title IX Compliance Officer, Address: 350 Twin Dolphin Drive, Suite 109, Redwood City, CA 94065. Phone: 877-806-0920 ext. 115.

Keywords: Rocketship Education, Washington DC , Manager, Employee Relations, Executive , Washington, DC

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