Restaurant Manager
Company: Zaytinya
Location: Washington
Posted on: August 7, 2022
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Job Description:
Job DescriptionRestaurant Manage
Lead and manage service team to offer a world-class culinary
experience. Take ownership of the restaurant; ensure the restaurant
operates beautifully, efficiently and profitably every shift and
every day. Exemplify gracious hospitality and sincere respect in
all interactions. Maintain open lines of communication a positive
work environment. Continue to be a student of our concept and the
industry by seeking out opportunities to learn more and improve. Be
a dedicated teacher committed to developing the hourly team.
Position reports to the General Manager.
Lead Service Develop, coach and consistently execute service
standards. Impact service by being on the floor during peak service
times. Earn the confidence of the team by consistently running a
smooth shift. Exemplify professionalism and enlightened hospitality
in all interactions and especially in difficult situations. Ensure
consistent execution of steps of service by using tools such as
shopper reports and guest feedback.
Performance and Talent Development Develop strong team
relationships by demonstrating a strong work ethic and willingness
to assist each team member. Clearly communicate expectations and
hold individuals accountable. Provide both positive and
constructive feedback to team in a timely manner and document when
appropriate. Actively recruit top tier talent. Treat potential
employees with same sense of hospitality and respect as employees
and guests. Execute training program consistently for hourly
employees. Take charge of self improvement and professional growth
by seeking out performance feedback and educational
opportunities.
Ambassador of TFG Culture Seek out opportunities to communicate
ThinkFoodGroup's vision to team, guests, students, vendors and
community in a clear and positive manner. Lead by example.
Demonstrate ownership, accountability, and initiative in daily
tasks by anticipating business needs and proactively addressing
issues. Readily adjust to circumstances and manage change
effectively by finding ways to accommodate team and guests by
always ‘making it happen', without sacrificing quality. Create a
positive work environment by demonstrating no tolerance for
negative behaviors. Welcome new ideas and seek feedback from team
and GM by asking questions.
Manage Daily Operations Understand, practice and teach policies and
procedures. Communicate any major facility or operational
emergencies to GM immediately. Maintain a detailed daily log to
communicate between shifts and prevent issues from reoccurring.
Regularly conduct service team meetings. Provide a safe, clean,
organized and sanitary work environment. Understand and ensure all
ABC laws, Health Standards, federal and state laws are met. Correct
all violations with a sense of urgency.
Manage Financial Results Understand and execute restaurant plan to
stay within department budgets and maximize profits. Actively
manage inventory and waste to meet cost targets. Demonstrate
proficiency in cash management. Ensure check register, cash outs,
bank logs, inventory and deposits are accurate and executed
according to standard. Effectively manage service labor, scheduling
and payroll. Proficiency with tools such as Compeat, Open Table and
Point of Sales systems. Reach out to GM for support and training as
needed.
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Skills & KnowledgePosition requires a minimum of 2+ years of
restaurant management experience and 5+ years of restaurant
experience.Requires developed communication skills, both verbal and
written. Most tasks are performed independently or in a team
environment with the employee acting as a team leader. Ability to
maintain compliance with all local, state and federal laws and
regulations.Extensive knowledge of upscale or fine dining service
and sales skills.Ability to supervise, train and motivate multiple
levels of employees. Ability to assess/evaluate other employees'
performance in a fair and consistent manner.Extensive knowledge of
food industry, restaurants and competitive markets.Extensive
knowledge of revenue management. Participation in the development
of short- and long-term financial and operational goals of the
restaurants. Extensive knowledge of fine dining or upscale
restaurant service and salesmanship.
Abilities & Working ConditionsThis position will spend 100% of the
time standing or walking.Must be able to stand and exert well-paced
mobility for up to 8 hours in length.Must be able to exert
well-paced ability to maneuver between functions occurring
simultaneously. Must be able to lift up to 15 lbs. on a regular and
continuing basis.May be required to lift trays of food or food
items weighing up to 30 lbs. occasionally.Requires grasping,
writing, standing, sitting, walking, repetitive motions, bending,
climbing, listening and hearing ability and visual acuity.Talking
and hearing occur continuously in the process of communicating with
guests and employees.Requires manual dexterity to use and operate
all necessary equipment. Required to work nights, holidays and
weekends.
Keywords: Zaytinya, Washington DC , Restaurant Manager, Executive , Washington, DC
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