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Director of Social Listening (Washington, DC)

Company: Rational 360
Location: Washington
Posted on: August 7, 2022

Job Description:

DescriptionRational 360 is hiring a Director of Social Listening to help lead and expand the firm's integrated data approach for clients. Candidates must have experience gleaning insights from data sets in an advocacy or political context. Candidates must be eager to work in a fast-paced environment and able to manage a diverse workload. Our firm is committed to high quality, personal service and we specialize in strategic public affairs communications, reputation management, business and consumer public relations and interactive digital communications.
About Rational 360The Rational Way: All in PartnersRational 360 is a leading full-service strategic communications and digital agency, with offices and staff located across the country. We recognize that communications and public affairs rarely take place in a vacuum, and our work is always crafted using the best data analysis to support organization-wide strategic objectives for our clients.
From public relations and public affairs to crisis communications and new media strategy, our experienced team takes an innovative, active approach to advancing your mission-critical goals. We understand the unique opportunities and challenges of the 21st century media landscape and operate as an extension of your own communications and leadership teams.
The Rational Approach: Integrated CampaignsWe create custom campaigns that are integrated with communication, policy, or business goals an organization may have and we measure our campaigns on their ability to deliver outcomes and results. Our creative and relentless approach inspires hearts and minds, turns data into action, opens commercial markets, and drives impactful outcomes that win.
The Rational Difference: Connected Where it Matters.Our bipartisan team members have worked at every level of business and government and our networks extend deep into the Halls of Congress, the White House, and Fortune 500 boardrooms across the country. We have the pulse of mission-critical conversations and implement campaigns when and where it matters most - and measure success at every point in the process.

  • 3-5 years of experience analyzing online conversation with proven results
  • Willingness and excitement to think creatively and entrepreneurially about digital opportunities for individual campaigns and the agency as a whole
  • Curious self-starter who enjoys digging into data to help others understand social media and digital conversation data and inform campaign-driving insights
  • Strong drive to build and manage a team in fast-evolving field
  • Expertise in social listening tools (e.g. Brandwatch, NetBase, Spredfast/Khoros, Sprout Social, Sprinklr, or Meltwater),
  • Familiarity with all/some of following: Google Analytics, Tableau, advocacy CRMs, and/or message testing platforms (e.g. Qualtrics)
  • Strong background/interest in developing custom Boolean queries
  • Expert in Microsoft Excel
  • Statistical or business background, with experience wrangling small and large data sets to extract effective and accurate data
  • Willingness to experiment and add to a supportive and collegial environment where we can try new things
  • Strong attention to detail with the ability to handle multiple projects simultaneously
  • Ability to communicate data and analysis visually, verbally and written - tailored to the audience
    BenefitsRational 360 offers competitive compensation including year-end bonuses and a 401K match for full-time employees. Full-time staff members are eligible for medical, dental, and vision insurance.
    We offer employees paid time off, paid holidays off, paid family leave, sick leave, and a flexible work schedule around the holidays which include the office closing between Christmas and New Year's Day.
    Full-time employees are expected to work in our Washington, DC office Monday - Thursday each week and have the option to work remotely each Friday. Additionally, employees can take up to two (2) additional weeks of remote workdays during the calendar year.
    Employees have the opportunity to continue to grow their skills with professional development in the office or remotely. Rational 360 hosts weekly all-staff professional development trainings led by a leader at Rational 360 or by an expert brought in from outside of Rational 360 to lead the trainings. All trainings in the office have catered lunch and those working remotely are given an Uber Eats pass to order lunch to their home during the professional development training.
    Rational 360 has a 3-month check-in for all new employees, a 6-month review, and an annual review for each year the employee is at Rational 360.
    Rational 360 is an Equal Employment Opportunity (EEO) employer.

Keywords: Rational 360, Washington DC , Director of Social Listening (Washington, DC), Executive , Washington, DC

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