Digital Project Manager
Company: Insomniac Design, Inc.
Posted on: June 25, 2022
Insomniac Design is a global digital agency headquartered in
Washington D.C., with offices in London, Bucharest and Chisinau.
Were an agile, determined and innovative team organized by
functional areas of expertise Creative, Technology, Strategy, and
Management. We specialize in human-centered design with deep focus
on design thinking and digital transformation. The Digital Project
Manager is responsible for managing day-to-day client accounts and
internal project teams. This role reports to the Account Director
and is focused on excellence in delivery to ensure accounts and
projects run smoothly, achieve the highest creative and technical
standards, and get results. Success is gauged by the overall
quality of work, client happiness, and internal team satisfaction.
This role at Insomniac is the main point of contact on numerous
assigned accounts and manages project timelines, reviews,
communications, deliverables, and milestones. Theyre able to set
clear expectations with our clients and teams calmly and
effectively navigating challenges as they arise and communicate
effectively to delegate and guide project roles across the team.
The Project Manager is trusted by the client and Insomniac teams to
steer the project based on a creative and technical vision
co-developed with Insomniac leadership. In addition to ownership of
the project delivery, the Project Manager is expected to develop
and maintain a deep understanding of the project as it aligns with
the clients business objectives. They are the point-person for
knowledge and answers for both client and Insomniac team members.
In collaboration with the Account Director and leadership team, the
person in this role will devise and execute an approach to project
and account management that is efficient, strategic, successful,
and leads to the growth and retention of client relationships. The
role is remote eligible, with a preference towards candidates in
the DMV area as we maintain a hybrid office structure.
Responsibilities Project Management: Daily management of project
schedules, scopes of work, tasks, and deliverables. Account
Management: Day-to-day ownership of assigned accounts, client
relationships and communications, and internal project teams and
processes. Workflow Prioritization: Ability to balance competing
requests and client expectations. Set Expectations Effectively: Set
and communicate external expectations effectively with clients,
(ex.: scope, goals, timelines) and maintain positive relationships
with client contacts. Internal Communication: Coordinate between
Insomniac senior leadership and project teams. Quality Control:
Guide and support internal project teams (ex.: project schedules,
role clarity, deliverables management). Overall responsibility for
quality control and consistency of project deliverables, as well as
client and team satisfaction. Business Development Support:
Maintain and grow accounts, working with Insomniac Design
leadership to build upon business, client, and account health.
Documentation Onwership: Efficiently produce and maintain
processes, communications, and requirements documentation
throughout the project lifecycle to ensure all stakeholders and
internal team members are informed of project parameters,
milestones and deliverables status. Skills & Experience 5-7 years
experience in digital project management and strategy, with agency-
or client-facing experience preferred. Account management
experience is a plus. Excellent people and communication skills
with ability to write clear, well-constructed internal and client
communications. Proficient understanding of the most recent web,
software, and digital development practices (ex.: agile/scrum, UX
strategy, data & analytics). Knowledge and understanding of
additional creative and technical projects (ex.: branding,
print/collateral development, integrated/digital campaigns is a
plus). High-energy personality whos excited to manage and work with
teams and clients. Proactive and self-starting work ethic, with the
ability to plan for what's next and take initiative to be one step
ahead of the needs of the project. Flexibility in their approach to
collaboration and the ability to adapt to meet the needs of a
global portfolio of clients across a diverse industry set.
Strategy-savvy with an eye for smart and effective approaches to
digital products and marketing. Problem solver who resolves
conflicts elegantly and effectively. Highly organized and
detail-oriented. Applicant Eligibility: Please note, only
candidates who are US citizens or able to work on a permanent basis
without visa sponsorship are eligible to apply. No recruiters or
staffing agencies please.
Keywords: Insomniac Design, Inc., Washington DC , Digital Project Manager, Executive , Washington, DC
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