Quality Assurance/Management Specialist - GWO Support

Company: RELI Group, Inc.
Location: Springfield
Posted on: January 16, 2022

Job Description:

Responsibilities:

• Provide technical oversight for the Government Watch Officer (GWO) presentations
• Provide technical oversight by facilitating and presenting of Government Watch Officer (GWO) meetings
• Provide technical assistance and consolidation, updates of GWO quad chart reports
• Review and analyze tasks, schedules, and resources and make changes as appropriate
• Review, analyze, measure, track, and evaluate weekly progress against the technical initiative and project plans
• Assist in root-cause analysis and incident management reviews
• Evaluate current system processes, including monitoring , performance and collaborate with IT Operations Leadership on continuous process and quality improvement
• Research, develop, update and maintains GWO documentation, including the preparation of ad-hoc reports
• Support development of process flows, templates, and use of industry Best Practices
• Provide support of contractual deliverables, including Weekly Status Reports, Monthly Status Reports, Quarterly Status Reports and Assessment Reports
• Attend meetings with Government personnel and provide recommendations, as needed
• Evaluate and update Standard Operating Procedures (SOP) that include timely communication, documentation, and accurate record-keeping as determined by the Government
  
  Requirements:
  
  • Must have an information technology background
  • Strong information technology acumen and understanding of processes in change, configuration, release , asset management
  • 5+ years demonstrated knowledge and experience using Federal or DHS systems
  • Ability to effectively and efficiently work on simultaneous projects
  • Ability to quickly recognize and prioritize competing tasks
  • Ability to establish and maintain a collaborative relationship with stakeholders at various organizational levels to support
  • Strong critical thinking, analytical and research skills
  • Excellent customer service skills, strong interpersonal skills, and good communication skills (verbal and writing)
  • Detail and process-oriented
  • BS/BA required
    
    EEO Employer
    
    RELI Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
    
    HUBZone
    
    RELI Group is an established
    
    Vaccine for COVID-19
    
    All RELI Group employees and contractors must be fully vaccinated against the COVID-19 virus or have an approved exemption for a doctor-verified reason or a sincerely-held religious belief. Employment with RELI Group and/or engagement with the Company as a contractor is contingent upon providing proof of COVID-19 vaccination or exemption approved by the Company.
    
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Keywords: RELI Group, Inc., Washington DC , Quality Assurance/Management Specialist - GWO Support, Executive , Springfield, DC