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Director of Professional Services - RF, Cloud

Company: Blue Signal Search
Location: Washington
Posted on: April 10, 2021

Job Description:

Our client delivers cloud wireless access solutions that include virtualization, wireless network management, and device-to-cloud support. They are hiring a Director of Professional Services to develop and promote solutions packages for advanced technical offerings.
The Director of Professional Services represents a sophisticated portfolio of cloud and managed service solutions to customers across enterprise and operator spaces. This person will leverage knowledge of the RF industry to forecast gaps in the marketplace and create solution sets to address customer needs with cloud connectivity product offerings. They also work with internal teams to create proposals, develop pricing structures, and ultimately achieve profitability and sales goals within target markets.
This Role Offers:

  • Competitive base salary plus comprehensive benefits package: PTO, medical/dental/vision, expense account, travel perks, and more.
  • Tightly knit and results-focused team with a strong work-life balance.
  • Access to explosive growth within the SaaS, IoT, Big Data, cloud, and wireless technology space.
  • Company is privately held with strong financial backing.
  • High visibility within the team and a high degree of influence on projects and company strategy.
  • Company and executive leadership is low bureaucracy, low red-tape, data driven, and results-focused. The bet ideas and most measurable outcomes will always win.
  • Role is a unique blend of solution engineering and sales - and provides a great step for someone looking to get more into business development from a sales engineering background.
  • Extensive support resources and a team of highly trained support staff to assist in the implementation of strategic initiatives.
    • Identify and resolve customer inefficiencies with professional services as a voice of the customer within solutions development.
    • Work within a mix of sales engineering and sales; warm leads and hunting; business development and account management; all to create and establish this new service offering within the company.
    • Understand and own value proposition - constantly looking for ways to advance it with new features.
    • Generate a sales pipeline, qualifying opportunities, and accurately forecasting the pipeline.
    • Identify and engage with executives, directors, and managers in enterprise and operator spaces.
    • Support the overall GTM strategy from lead to closeout. Maintain relationships within accounts in order to facilitate ongoing lead development cycle.
    • Work cross-functionally to develop new solutions and integrate emerging technology, such as IoT, VoWiFi, and 5G.
    • Develop sales strategy, guide team members to execute from the bottom up with support of sales engineering and marketing teams. Create proposals, product packages, and marketing materials collateral to support value proposition.
    • Maintain up to date knowledge of the industry space - from competitors to emerging technology.
      Skill Set:
      • 10+ years of experience in professional services sales or account management.
      • Software, telecom, RF, and/or cloud background preferred.
      • Favor given to those with established relationships among system integrators, enterprise customers, operators, OEMs, VARs, etc.
      • Must have experience managing medium to large business clients.
      • Bachelor's degree in a business or technical field a plus.
      • Technical understanding of IP/telecom solutions, including:
      • VoIP, Wi-Fi
      • RF, mmWave
      • Small cell, DAS
      • Cloud - AWS, Azure, Google Cloud
      • Private networks
      • Software solutions
      • Proficiency with Salesforce tools.
      • A relationship-oriented, self-motivated mindset to take a customer through the sales cycle and have a peripheral, creative approach to solution sets.
      • Excellent negotiation and technical presentation skills, with the ability to see the whole picture though a systems-forward mindset.
      • Ability to thrive in a fast-paced environment and learn quickly.

Keywords: Blue Signal Search, Washington DC , Director of Professional Services - RF, Cloud, Executive , Washington, DC

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