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Coordinator, management systems support (MSS)

Company: RPMGlobal
Location: Washington
Posted on: February 26, 2021

Job Description:

Coordinator, management systems support (MSS) Location * Washington, DC Department PDS - G&CI (GO&I) Job Level Early Career Chemonics seeks a Management Systems Support (MSS) Coordinator to support the maintenance of Chemonics' resource library, the GlobalQMS. Responsibilities include updating, reviewing and publishing GlobalQMS resources, maintaining system data, and supporting the tools and technology used for system reporting. The coordinator will also assist the broader GO&I team with administrative tasks including meeting and training support, logistics, tracking of improvements and corrections, file management, vendor agreement and payment support, reviewing and updating standard operating procedures, and maintenance of the department's SharePoint sites. We are looking for individuals who have a passion for making a difference in the lives of people around the world. Responsibilities include:

  • Updates, reviews, and publishes GlobalQMS business process resources and documentation as directed by other team members using Adobe Acrobat, Microsoft Office tools including Visio, and SharePoint; assists with communicating important process updates.
  • Assists in maintaining the integrity of GlobalQMS data in our internal tools, systems, reports and dashboards by reviewing and correcting missing or incorrect data in collaboration with other team members.
  • Updates the department's internal standard operating procedures to reflect current system functionality and team best practices and policies in collaboration with other team members.
  • Supports the maintenance of GO&I's corrective action and improvement tracker, to ensure accuracy and completeness of information. Makes changes to improve usability and reporting. Reports on the status of corrective actions and coordinates regular updates with other team members and document owners.
  • Responds to internal clients requests for MSS support or assistance in matters that may range from simple to moderate complexity.
  • Assists with processing translation requests by submitting orders to our translation vendor, uploading translations into the staging library for review and preparation, and publishing to the GlobalQMS.
  • Assists with updates to translation instructions, formatting guidelines, and glossaries.
  • Supports process analysis by scheduling trainings, updating materials, scheduling meetings, managing records, and drafting communications at the direction of the MSS Specialist.--
  • Supports our ISO 9001:2015 audit by scheduling preparatory sessions and audit meetings with GO&I team and participants, updating materials and communication, and maintaining files and records at the direction of the MSS Specialist.
  • Coordinates team meetings including scheduling, preparing materials, audiovisual setup, note-taking and follow-up items.
  • Maintains vendor agreements, processes invoices, and tracks vendor expenditures for budgeting and forecasting.
  • Assists in maintaining and updating department and GlobalQMS SharePoint pages.
  • Fosters and demonstrates a workplace inclusive of creating opportunity, serving others, building trust, innovation and exceeding expectations.
  • Performs proposal development work and participates in Chemonics' technical practice networks as part of professional development as appropriate. Qualifications:
    • One year of experience in administration, operations, project management, or related field, preferred
    • Associate degree or equivalent work experience required; bachelor's degree preferred
    • Strong attention to detail and strong problem-solving skills
    • Ability to multitask, work under tight deadlines, and learn new tasks quickly
    • Demonstrated ability to work independently and to track and report on task progress
    • Knowledge of Microsoft Office (especially Outlook, Word, PowerPoint, and Excel) required; familiarity with Microsoft Visio, Office365, and SharePoint preferred
    • Demonstrated leadership, versatility, and integrity Application Instructions: Apply through our Career Center at https://chk.tbe.taleo.net/chk05/ats/careers/jobSearch.jsp?org=CHEMONICS&cws=1 by February 18, 2021. No telephone inquiries, please. Finalists will be contacted. Chemonics is an equal opportunity/Affirmative Action employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics. Military veterans, AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply. Persons with disabilities who need to request reasonable accommodations during the application process should send an email to: ApplicantRequest@chemonics.com.

Keywords: RPMGlobal, Washington DC , Coordinator, management systems support (MSS), Executive , Washington, DC

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