Retention Marketing Manager
Company: CleanChoice Energy
Location: Washington
Posted on: February 25, 2021
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Job Description:
CleanChoice Energy seeks a dynamic and detail-oriented Retention
Marketing Manager to help build our brand and customer value
proposition. This is an exciting opportunity for the right person
to help build a different kind of energy company - one that
believes in renewable energy, and shares the values of our
customers. The right candidate will be a hands-on, data-driven team
member who can jump in and support the marketing side of customer
retention and customer satisfaction.Key Accountabilities* Achieving
marketing goals through the development and implementation of
retention marketing programs.* Delivering quality programs on time
and within budget by managing vendor and inter-organizational
relationships and issues. ResponsibilitiesThis position reports to
the Group Manager, Retention and has no direct reports.
Responsibilities include:* Manage, support and implement marketing
programs as assigned across multiple channels with a focus on
direct mail, but also support email, social media, web, direct
mail, and phones as needed.* Track metrics, interpret results in
order to increase retention and customer satisfaction; * Understand
the capabilities and support the launch and implementation of new
marketing technology tools;* Develop strong, productive
relationships with internal and external stakeholders;* Understand
the energy market, conduct competitive analysis, anticipate
customer needs and advocate for programs to meet those needs and
improve key performance metrics; * Ensure marketing materials are
proofed, approved and meet all organizational standards;* Other
duties as assigned. Required Qualifications And Skills* 3-5 years
of experience in marketing and/or advertising including corporate,
agency and/or nonprofit experience with heavy direct involvement in
direct response marketing* Demonstrated success in supporting
direct mail programs that have generated results while
building/enhancing brand image* Ability to think strategically and
creatively * Excellent time and project management skills, able to
work on multiple projects with varying schedules simultaneously*
Excellent written communication skills* Ability to interpret and
effectively utilize market research and program results data*
Excellent attention to detail* Bachelor's degree preferredAbout
CleanChoice EnergyCleanChoice Energy is a leading renewable energy
company empowering residential and commercial customers to reduce
emissions and support clean energy through 100 percent renewable
electricity. CleanChoice's mission is to make clean energy
accessible for everybody. CleanChoice supplies only clean renewable
energy to customers, operating in eight states and the District of
Columbia, bringing cleaner air closer to home. The company is a
Certified B Corporation, a member of the American Sustainable
Business Council and the U.S. Green Building Council, and is
certified with the highest available rating by Green America's
Green Business Network.LocationA sunny office in Washington, DC
overlooking the C&O Canal National Park. We're one block from
the Georgetown waterfront.CompensationThis position offers
compensation commensurate with experience and skills and a robust
benefits package.How To ApplyOur staff's diverse, multidisciplinary
background drives our success. We strongly encourage women and/or
people of color to apply. To apply, please submit a resume and
cover letter via www.cleanchoiceenergy.com/careers/Powered by
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Keywords: CleanChoice Energy, Washington DC , Retention Marketing Manager, Executive , Washington, DC
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