Deputy Executive Director

Company: Maryland Nonprofits
Location: Lanham
Posted on: February 25, 2021

Job Description:

SCOPE OF POSITION:
Responsible for directing, planning, supervising, coordinating, managing, and applying fiscal accountability, and clinical approaches to all programs operated by Total Care Services, Inc. Responsible for applying sound managerial approaches to business decisions and organizing human capital and material resources to enhance and expand both program and business development.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
--- Provide immediate supervision and program oversight to Program Managers.
--- Hold weekly management staff and individual management-level meetings to discuss and make decisions and program changes and make announcements, relevant to each program.
--- Interface with corporate officials, District of Columbia and Maryland Executive-level staff, Stakeholders, Family Members, Consumers, Attorneys, Advocates, Professional, and Para-Professional Consultants and Day Programs to resolve issues and interpret company policy and practice.
--- Attend Case Conferences and multi-disciplinary treatment team planning conferences involving complex clinical issues and concerns.
--- Develop and receive Weekly Status Reports from Department Heads, Program Directors, and Program Managers. Weekly Status Reports should include statistical data relevant to each respective program.
--- Meet with Executive Director weekly to discuss Weekly Status Reports from each program.
--- Prepare a summary weekly status report which includes data relevant to staffing, staff disciplinary concerns, program achievements and accomplishments, program limitations, and program statistical data.
--- Integrate and understands each program to facilitate dynamic growth and change
--- Respond to crises on a 24-hour basis. Emergencies may arise from acts of the Individuals, and catastrophic natural elements that impact upon the Individuals programs and business activities.
--- S/he is aware of confidential matters, exercises good judgment, and responds both verbally and/or in writing to address the issue or concern.
--- Develop business practices, policies, and procedures to ensure the protection and maintenance of company trade secrets, Business activities, documents, and proprietary information.
--- In the absence of the Executive Director, S/he acts in her capacity to facilitate favorable outcomes.
--- Actively participate in contract negotiations, budget input, and fiscal matters relevant to business decisions and program operations.
--- Reinforce and monitor appropriate measures to safeguard company assets, credit cards, checks, mail, secure premises, proprietary documents, and confidential documents.
--- Maintains an open-door policy and readily respond to on-going programmatic concerns, and issues and brought forth by Department Heads, Program Managers, and Support Staff.
--- Exercise a thorough understanding of the District of Columbia and Maryland regulatory Agencies, Policies, and regulations. Apply state and Municipal Policies and Regulations to programs and monitor and review for program adherence and basic assurances.
--- Provide individual and group supervision for upper-level and mid-level managers and administrative support staff.
--- Make codified recommendations to Executive Director to improve business operations, company organization, and program configurations.
--- Maintain open communication both written and verbal with the Executive Director to ensure programs are developing, growing, and operating optimally.
--- Apply best Practice clinical decisions to Individual cases requiring intervention and active treatment planning.
--- Apply marketing strategies, strategic planning, and ideas that contribute toward the growth and expansion of programs and Business activities.
--- Establish and maintain on-going liaison, dialogue, rapport with Business Development Specialist to enhance Business growth and program expansion.
--- Participate in on-going dialogues with Quality Assurance Consultant to ensure program compliance and understanding of the program impact analysis.
--- Participate in District of Columbia and Maryland Program audits both pre-scheduled or unannounced. Respond to Deficiency Reports in accordance with the due date per municipality.
--- Participate in ad-hoc committee meetings, i.e., self-appointed and designated by the Executive Director.
--- Participate in pre-arrange panel selection process of Executive level and mid-level management staff.
--- Make on-site rounds to programs both in the office and out of the office to ensure programs are operating optimally. Provide immediate feedback for staff to self-correct and relay the concern to the immediate supervisor.
--- Make office rounds for all departments 2 times a day. The purpose of the daily office rounds is to make sure that staff is acting in a professionally, problem solve on the spot, and to make sure the work environment is free from hazards and encumbrances.
--- Review, and revise, program regularly to facilitate compliance with municipal regulations, policies, and rulemakings.
--- Respond to all Investigations by District and Maryland officials and respond to questions relevant to an investigation and plan of Action.
--- In the absence of the clinical Director, provide face-to-face supervision to Crisis Intervention Specialist quarterly, and more often as needed. Review and sign initial assessments, quarterly reports, and visit reports done by licensed clinicians.
--- Assume on an as-needed basis any or all of the duties that have been delegated to each of the Director, Program Managers, or Department Heads.
--- Perform other duties as required and assigned.
COMMUNICATION:
--- Ability to effectively communicate orally and in writing with internal and external business professionals.
--- Communicate with the Individuals appropriately.

DECISION MAKING:
--- Make safe and sound decisions
--- Must be responsible, reliable, and able to carry out job functions
WORKING CONDITIONS AND ENVIRONMENT:
--- The work is performed in an office setting.
QUALIFICATIONS:
--- Attainment of an MSW in Human Services, MBA, or other equivalent advanced degree in a related field.
--- Ten years of increasingly responsible administrative experience in human services for individuals with developmental disabilities at least seven of which shall have been in a supervisory capacity.
--- Ability to read, analyze, and interpret governmental regulations and rulemakings, professional journals, financial reports, legal documents, social/psychological reports, or health records.
--- Ability to write reports, business correspondence, and procedure manuals.
--- Ability to efficiently respond to questions from membership, staff, and members of the community.
--- Communicate effectively in both written and oral form and effectively present information to membership, top management, public group, and/or the Board of Directors.
--- Ability to define problems, collect data, establish facts, and draw valid conclusions.
--- Ability to exhibit independent judgment in the development, implementation, and evaluation of plans, procedures, and policies.
--- Knowledge of the principles and techniques of contract administration and negotiation, day program administration, residential program administration, community organization, fiscal and organizational management, principles and practices of marketing and public relations.
--- Ability to plan, direct, and coordinate activities. negotiate and administer contracts. work with health care providers, commercial vendors, government agencies, community groups, and other organizations, as necessary.
--- Ability to communicate effectively in both written and oral forms.
--- Pass a Criminal Background check that is acceptable in accordance with D.C. municipal regulations.
--- Have experience or training as a mental health professional working with individuals with developmental disabilities whose condition, due to mental and physical health needs and characteristics, require intensive services.
--- Must be a US citizen or alien who is lawfully authorized to work in the US. and
--- Be free of communicable disease as confirmed by an annual PPD skin test/chest x-ray or documentation from a physician stating that the person is free from communicable disease.

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Keywords: Maryland Nonprofits, Washington DC , Deputy Executive Director, Executive , Lanham, DC