Deputy Executive Director
Company: Maryland Nonprofits
Posted on: February 25, 2021
SCOPE OF POSITION:
Responsible for directing, planning, supervising, coordinating,
managing, and applying fiscal accountability, and clinical
approaches to all programs operated by Total Care Services, Inc.
Responsible for applying sound managerial approaches to business
decisions and organizing human capital and material resources to
enhance and expand both program and business development.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
--- Provide immediate supervision and program oversight to Program
--- Hold weekly management staff and individual management-level
meetings to discuss and make decisions and program changes and make
announcements, relevant to each program.
--- Interface with corporate officials, District of Columbia and
Maryland Executive-level staff, Stakeholders, Family Members,
Consumers, Attorneys, Advocates, Professional, and
Para-Professional Consultants and Day Programs to resolve issues
and interpret company policy and practice.
--- Attend Case Conferences and multi-disciplinary treatment team
planning conferences involving complex clinical issues and
--- Develop and receive Weekly Status Reports from Department
Heads, Program Directors, and Program Managers. Weekly Status
Reports should include statistical data relevant to each respective
--- Meet with Executive Director weekly to discuss Weekly Status
Reports from each program.
--- Prepare a summary weekly status report which includes data
relevant to staffing, staff disciplinary concerns, program
achievements and accomplishments, program limitations, and program
--- Integrate and understands each program to facilitate dynamic
growth and change
--- Respond to crises on a 24-hour basis. Emergencies may arise
from acts of the Individuals, and catastrophic natural elements
that impact upon the Individuals programs and business
--- S/he is aware of confidential matters, exercises good judgment,
and responds both verbally and/or in writing to address the issue
--- Develop business practices, policies, and procedures to ensure
the protection and maintenance of company trade secrets, Business
activities, documents, and proprietary information.
--- In the absence of the Executive Director, S/he acts in her
capacity to facilitate favorable outcomes.
--- Actively participate in contract negotiations, budget input,
and fiscal matters relevant to business decisions and program
--- Reinforce and monitor appropriate measures to safeguard company
assets, credit cards, checks, mail, secure premises, proprietary
documents, and confidential documents.
--- Maintains an open-door policy and readily respond to on-going
programmatic concerns, and issues and brought forth by Department
Heads, Program Managers, and Support Staff.
--- Exercise a thorough understanding of the District of Columbia
and Maryland regulatory Agencies, Policies, and regulations. Apply
state and Municipal Policies and Regulations to programs and
monitor and review for program adherence and basic assurances.
--- Provide individual and group supervision for upper-level and
mid-level managers and administrative support staff.
--- Make codified recommendations to Executive Director to improve
business operations, company organization, and program
--- Maintain open communication both written and verbal with the
Executive Director to ensure programs are developing, growing, and
--- Apply best Practice clinical decisions to Individual cases
requiring intervention and active treatment planning.
--- Apply marketing strategies, strategic planning, and ideas that
contribute toward the growth and expansion of programs and Business
--- Establish and maintain on-going liaison, dialogue, rapport with
Business Development Specialist to enhance Business growth and
--- Participate in on-going dialogues with Quality Assurance
Consultant to ensure program compliance and understanding of the
program impact analysis.
--- Participate in District of Columbia and Maryland Program audits
both pre-scheduled or unannounced. Respond to Deficiency Reports in
accordance with the due date per municipality.
--- Participate in ad-hoc committee meetings, i.e., self-appointed
and designated by the Executive Director.
--- Participate in pre-arrange panel selection process of Executive
level and mid-level management staff.
--- Make on-site rounds to programs both in the office and out of
the office to ensure programs are operating optimally. Provide
immediate feedback for staff to self-correct and relay the concern
to the immediate supervisor.
--- Make office rounds for all departments 2 times a day. The
purpose of the daily office rounds is to make sure that staff is
acting in a professionally, problem solve on the spot, and to make
sure the work environment is free from hazards and
--- Review, and revise, program regularly to facilitate compliance
with municipal regulations, policies, and rulemakings.
--- Respond to all Investigations by District and Maryland
officials and respond to questions relevant to an investigation and
plan of Action.
--- In the absence of the clinical Director, provide face-to-face
supervision to Crisis Intervention Specialist quarterly, and more
often as needed. Review and sign initial assessments, quarterly
reports, and visit reports done by licensed clinicians.
--- Assume on an as-needed basis any or all of the duties that have
been delegated to each of the Director, Program Managers, or
--- Perform other duties as required and assigned.
--- Ability to effectively communicate orally and in writing with
internal and external business professionals.
--- Communicate with the Individuals appropriately.
--- Make safe and sound decisions
--- Must be responsible, reliable, and able to carry out job
WORKING CONDITIONS AND ENVIRONMENT:
--- The work is performed in an office setting.
--- Attainment of an MSW in Human Services, MBA, or other
equivalent advanced degree in a related field.
--- Ten years of increasingly responsible administrative experience
in human services for individuals with developmental disabilities
at least seven of which shall have been in a supervisory
--- Ability to read, analyze, and interpret governmental
regulations and rulemakings, professional journals, financial
reports, legal documents, social/psychological reports, or health
--- Ability to write reports, business correspondence, and
--- Ability to efficiently respond to questions from membership,
staff, and members of the community.
--- Communicate effectively in both written and oral form and
effectively present information to membership, top management,
public group, and/or the Board of Directors.
--- Ability to define problems, collect data, establish facts, and
draw valid conclusions.
--- Ability to exhibit independent judgment in the development,
implementation, and evaluation of plans, procedures, and
--- Knowledge of the principles and techniques of contract
administration and negotiation, day program administration,
residential program administration, community organization, fiscal
and organizational management, principles and practices of
marketing and public relations.
--- Ability to plan, direct, and coordinate activities. negotiate
and administer contracts. work with health care providers,
commercial vendors, government agencies, community groups, and
other organizations, as necessary.
--- Ability to communicate effectively in both written and oral
--- Pass a Criminal Background check that is acceptable in
accordance with D.C. municipal regulations.
--- Have experience or training as a mental health professional
working with individuals with developmental disabilities whose
condition, due to mental and physical health needs and
characteristics, require intensive services.
--- Must be a US citizen or alien who is lawfully authorized to
work in the US. and
--- Be free of communicable disease as confirmed by an annual PPD
skin test/chest x-ray or documentation from a physician stating
that the person is free from communicable disease.
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Keywords: Maryland Nonprofits, Washington DC , Deputy Executive Director, Executive , Lanham, DC
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