Manager, Professional Services (Solution Design Lead)
Company: Optoro
Location: Washington
Posted on: February 25, 2021
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Job Description:
Apply Now Manager, Professional Services (Solution Design Lead)
at Optoro Washington, DC About Optoro Optoro is a fast-growing
technology company that is revolutionizing the retail industry.
Every year, more than 15% of retail goods are returned or simply
never sell. This creates tons of unnecessary waste and costs
retailers billions. Our mission is to make retail more sustainable
by eliminating all waste from returns. Our technology platform
connects a seamless online returns experience with efficient supply
chain processing and best in class reCommerce, so that retailers
can improve outcomes across all points of the returns lifecycle.--
Backed by some of the top investors in the country - including
Kleiner Perkins, Revolution Growth, and UPS - Optoro is powered by
its collaborative, unconventional, and resourceful employees who
love solving big problems. We are looking for individuals with
similar creativity and energy to help build a lasting company
focused on the triple bottom line. Optoro continues to work
primarily remote due to COVID-19. Interviews and onboarding for new
candidates will be done remotely for the foreseeable future.
Position The Manager, Professional Services will work closely with
members of the Professional Services team to deliver stellar
implementation and project management services to clients. You will
establish credibility internally and externally with your
technical, supply chain, and consulting knowledge to serve some of
the largest retailers and brands. As a hands-on team member, you
will lead the scoping and design of workstreams, to ensure that
solution concepts defined during the sales cycle are seamlessly
translated to implementation details for timely and successful
launches of our software platform. You will collaborate with
clients, sales, product management, and software development teams
to deliver technical solutions that solve some of the most complex
and challenging returns management and reverse logistics issues for
our clients. Your efforts will contribute to Optoro's mission to
make retail more sustainable by eliminating waste from returns. In
this role, you'll have the opportunity to implement solutions that
help retailers keep their products out of landfills and send them
to their next best homes. By enabling retailers to efficiently
resell, donate, or recycle their products, you will take part in
enabling Optoro's clients to drive toward a circular economy.
Duties and responsibilities - Deliver Extraordinary Results for
Software Implementations
Do you possess the ability to work in the United States without
restriction and without interruption? --*
U.S. Equal Opportunity Employment Information (Completion is
voluntary) Individuals seeking employment at Optoro are considered
without regards to race, color, religion, national origin, age,
sex, marital status, ancestry, physical or mental disability,
veteran status, gender identity, or sexual orientation. You are
being given the opportunity to provide the following information in
order to help us comply with federal and state Equal Employment
Opportunity/Affirmative Action record keeping, reporting, and other
legal requirements. Completion of the form is entirely voluntary.
Whatever your decision, it will not be considered in the hiring
process or thereafter. Any information that you do provide will be
recorded and maintained in a confidential file. Gender Are you
Hispanic/Latino? Race & Ethnicity Definitions If you believe you
belong to any of the categories of protected veterans listed below,
please indicate by making the appropriate selection. As a
government contractor subject to Vietnam Era Veterans Readjustment
Assistance Act (VEVRAA), we request this information in order to
measure the effectiveness of the outreach and positive recruitment
efforts we undertake pursuant to VEVRAA. Classification of
protected categories is as follows: A "disabled veteran" is one of
the following: a veteran of the U.S. military, ground, naval or air
service who is entitled to compensation (or who but for the receipt
of military retired pay would be entitled to compensation) under
laws administered by the Secretary of Veterans Affairs; or a person
who was discharged or released from active duty because of a
service-connected disability. A "recently separated veteran" means
any veteran during the three-year period beginning on the date of
such veteran's discharge or release from active duty in the U.S.
military, ground, naval, or air service. An "active duty wartime or
campaign badge veteran" means a veteran who served on active duty
in the U.S. military, ground, naval or air service during a war, or
in a campaign or expedition for which a campaign badge has been
authorized under the laws administered by the Department of
Defense. An "Armed forces service medal veteran" means a veteran
who, while serving on active duty in the U.S. military, ground,
naval or air service, participated in a United States military
operation for which an Armed Forces service medal was awarded
pursuant to Executive Order 12985. Veteran Status Form CC-305 OMB
Control Number 1250-0005 Expires 05/31/2023 Voluntary
Self-Identification of DisabilityWhy are you being asked to
complete this form? We are a federal contractor or subcontractor
required by law to provide equal employment opportunity to
qualified people with disabilities. We are also required to measure
our progress toward having at least 7% of our workforce be
individuals with disabilities. To do this, we must ask applicants
and employees if they have a disability or have ever had a
disability. Because a person may become disabled at any time, we
ask all of our employees to update their information at least every
five years. Identifying yourself as an individual with a disability
is voluntary, and we hope that you will choose to do so. Your
answer will be maintained confidentially and not be seen by
selecting officials or anyone else involved in making personnel
decisions. Completing the form will not negatively impact you in
any way, regardless of whether you have self-identified in the
past. For more information about this form or the equal employment
obligations of federal contractors under Section 503 of the
Rehabilitation Act, visit the U.S. Department of Labor's Office of
Federal Contract Compliance Programs (OFCCP) website at
www.dol.gov/ofccp . How do you know if you have a disability? You
are considered to have a disability if you have a physical or
mental impairment or medical condition that substantially limits a
major life activity, or if you have a history or record of such an
impairment or medical condition. Disabilities include, but are not
limited to:
Keywords: Optoro, Washington DC , Manager, Professional Services (Solution Design Lead), Executive , Washington, DC
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