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Single Family Client & Community Engagement Communications Manager

Company: Freddie Mac
Location: Mc Lean
Posted on: May 24, 2020

Job Description:

The Single Family Marketing and Communications Group is seeking a Marketing & Communications Client & Community Engagement (CCE) Manager to be part of the Single-Family Communications team. This position reports to a Director, Marketing & Communications. : Your Work Falls into Three Primary Categories: Communication Develop a sales-enabled communication strategy that supports the overall goals and objectives of the client facing sales team Create a communications strategy that aligns with scorecard mandates and business objectives for affordable lending, Duty to Serve, and community partners. Lead a team of communicators in the development and execution of rich content that promotes Freddie Mac products and services, GSE alignment, credit policy updates, industry communications, etc. Project Management Work closely with business partners to understand the client needs, market risks, industry impacts to our business, etc. and quickly build communications to address the need. Cultivate strong working relationships with key partners across the single-family division, including credit policy, client solutions, digital marketing, business partners, change management, and learning groups. Lead multiple efforts, deliver results quickly and adapt work plans and approaches to changing needs. Collaborate with others to craft content campaigns, toolkits, content repository, social and digital, and other platforms. Qualifications Qualifications Typically has a Bachelor's degree in communication, marketing, or a related field or comparable professional experience. Minimum of 5-8 years of professional work experience in business-to-business communication. 3-5 years of people management experience, both exempt and non-exempt employees. Experience in the primary or secondary mortgage market. Robust marketing communication, promotional and technical writing skills and experience, demonstrated by a solid professional communication portfolio of past business-to-business, multi-channel communication work that includes experience with digital, social, email, and direct mail communications. Strong communication planning, project and client management skills. Strong customer focus, networking and relationship-building skills augmented by diplomacy and negotiating skills. Strong presentation and organization skills. Ability to work quickly, be flexible and keep a cool head under pressure while delivering work under tight deadlines. Creative, self-starter able to work independently and collaboratively in a team environment. Keen attention to detail. Keys to Success in this Role Understanding and appreciation of current and emerging issues in the mortgage and real estate industries. Ability to collaborate and work effectively across silos Ability to maintain productivity in a fast-paced environment while managing competing priorities. High energy with a "can do" attitude. An understanding of what motivates Freddie Mac's clients. Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you'll do important work for the housing finance system and make a difference in the lives of others. Freddie Mac is an equal opportunity and top diversity employer. EOE, M/F/D/V.

Keywords: Freddie Mac, Washington DC , Single Family Client & Community Engagement Communications Manager, Executive , Mc Lean, DC

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