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Knowledge Management Technician

Company: NCI Information Systems
Location: Arlington
Posted on: January 17, 2020

Job Description:

*
Job ID 2019-4120

Job Locations

US-VA-Arlington

Category

Analyst (Business, Systems, Data)

Type

Regular Full-Time

RESPONSIBILITIES



NCI: As the Knowledge Management Technician (Lead), you will support the Joint Service Provider (JSP) organization in the development/implementation of information retrieval solutions. The problem sets that are in demand at the JSP cover a wide verity of technical disciplines. The position requires a well versed individual that has knowledge and experience in using information retrieval software languages and automated text analysis and extraction techniques. In assuming this position, you will be a critical contributor to meeting NCI's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments.

Highlights of Responsibilities:



* Perform requirements gathering interviews to understand the customers need

* Perform discovery on the technical tools that are in use or need to be developed

* Analyze data provided to support (prove/disprove) customer requirements or hypotheses

* Document customer requirements

* Develop technical presentation of analysis performed

* Command an understanding of legacy and current information retrieval techniques

* Develop engagement specific scripts, spreadsheets, data extraction routines, or utilize Government tools reporting abilities to extract data for analysis

* Work in a team oriented environment or individually as specific engagement demands

* Maintain outstanding verbal communication skills with the ability to communicate seamlessly with technical and non-technical colleagues at all levels in the organization



QUALIFICATIONS

QUALIFICATIONS



* Clearance Required: US Department of Defense (DOD) issued Secret clearance

* Strong customer service orientation.

* Proven analytical and problem-solving abilities.

* Ability to effectively prioritize and execute tasks in a high-pressure environment.

* Good written, oral, and interpersonal communication skills.

* Ability to conduct research into PC and software issues and products as required.

* Ability to present ideas in business-friendly and user-friendly language.

* Highly self-motivated and directed.

* Keen attention to detail.

* Team-oriented and skilled in working within a collaborative environment.

Required Education and Experience:

* Required Experience: 5 or more years of professional experience.

* Required Education: Bachelor Degree or equivalent in the field of Engineering or Computer Science, including consideration of vendor certification in the technology being applied such as Microsoft MCP or Novell CNE

* Certification: CompTIA Security+

* ITILv3 Foundation minimum certification preferred.



Physical Requirements:



This position requires the ability to perform the below essential functions:

* Sitting for long periods

* Standing for long periods

* Ambulate throughout an office

* Stoop, kneel, crouch, or crawl as required

Repeatedly lift and carry weight up to 50 pounds



It is the policy of NCI to provide equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected class or category as may be defined by federal, state, or local laws or regulations. In addition, we affirm that all compensation, benefits, company-sponsored training, educational assistance, social, and recreational programs are administered without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, or gender identity. It is our firm intent to support equal employment opportunity and affirmative action in keeping with applicable federal, state, and local laws and regulations. NCI is a VEVRAA Federal Contractor.

Keywords: NCI Information Systems, Washington DC , Knowledge Management Technician, Executive , Arlington, DC

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