Sr. Production Support Engineer
Company: CompuGain Corporation
Location: Mc Lean
Posted on: January 15, 2019
CompuGain is an Information Technology and Business Consulting firm providing project-based solutions, software solutions and professional staffing services.Position: Sr. Production Support Engineer Location: McLean, VADuration: Temp to PermProduction Supporto Provide Level 2 support for production business applications.o Perform job failure analysis and problem symptom analysis.o Support incident and problem management processes.o Conduct Impact analysis for infrastructure and application upgrades.o Maintain knowledge database articles.o Provide application system account management, including password management, release management, and production support.o Perform analysis to resolve application data issues (for a subset of applications).o Provide production reports on a daily, weekly, monthly or ad hoc basis as required.o Participate in 24x7 on-call rotation coverage for all supported applications.o Document lessons learned.o Perform other tasks as assigned.Qualifications--- Bachelor's degree in Engineering, Computer Science, Information Technology, related field or equivalent experience.--- Typically has 5-7 years of relevant industry experience.--- Typically has 5-7+ years of application development or support coupled with infrastructure experience.--- Typically has 5-7+ years of collective experience with databases (Sybase, DB2, SQL Server, Oracle) and Security (firewall, AD, TAM, LDAP, certificate).--- Typically has 5-7+ years of hands on experience with scripting language: UNIX Shell, Perl, etc.--- Typically has 5-7+ years of strong experience in troubleshooting Unix/Linux, Networks, Firewall, Authentication, Security, DNS.--- Typically has 5-7+ years of strong support skills in middleware technologies (WebLogic, webMethods, Apache, Tomcat, MQ, IIS, etc.) in UNIX/Linux and/or Windows environment.--- Typically has 2+ years of support experience on Oracle Fusion Middleware Stack (SOA/OSB/BAM etc.).--- Strong knowledge of Java, JEE, JSF, JPA, JSP, Web Services, HTML, XML, JDBC, SQL, OOA and OOD Concepts.--- Typically has 5-7+ years of hands on experience with job automation tools like Autosys or BladeLogic and monitoring tools like SiteScope, Spectrum, etc.--- Typically has 2+ years of experience on Log monitoring tools like LogLogic, Splunk, etc.--- Strong organizational skills, ability to multitask, and ability to set priorities.--- Strong data analysis, decision making, problem solving skills, and able to drive issues to resolution.--- Sound interpersonal skills, with the ability to work independently and within a team. --- Demonstrated high level of motivation, confidence, integrity, and responsibility.--- Must be organized, detail-oriented, deadline driven, and able to handle multiple responsibilities in a fast-paced environment.Key to success in this role--- Experience in the financial industry, and associated operational processes and related data.--- Mainframe and MVS knowledge or experience.--- Knowledge of technologies like DataStage or Informatica.--- Hands-on experience with IT incident and change management tools like Remedy or Service Now.--- Incident Management and Problem Management experience.--- Knowledge of ITIL concepts. Thanks & Regards,Abdul AijazSr. Technical RecruiterCompuGain12901 Worldgate Drive - Suite 510Herndon, Virginia 20170- direct - - - provided by Dice Production Level 2 support, Sybase, DB2, SQL Server, Oracle & Security: firewall, AD, TAM, LDAP, WebLogic, webMethods, Apache, Tomcat, MQ, IIS, Java, JEE, JSF, JPA, JSP
Keywords: CompuGain Corporation, Washington DC , Sr. Production Support Engineer, Engineering , Mc Lean, DC
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