Harley-Davidson Service Technician

Company: Old Dominion Harley Davidson
Location: Fredericksburg
Posted on: June 1, 2025

Job Description:

Job Title: Harley-Davidson Service Technician

Location: Fredericksburg, VA, 22408

Summary Description

Repair, customize, maintain and or overhaul both customer and dealer owned motorcycles while maintaining excellent quality and high technical efficiency.



We Offer:

-Competitive Pay

-Ongoing professional training

-Excellent benefits package including


Medical
Dental
Vision
Life, Long Term Disability, Critical Illness, Accident Insurance
Legal Shield
401(k) and profit-sharing plan with employer match
Paid Holiday, Sick and Vacation


Responsibilities


Accept work assignments from Service Adviser and or Service Manager.
Request parts for the job as early as possible when needs become known.
Perform service, repair and customization work in accordance to motor companies and dealership specifications.
Notify Service Advisors of any additional work needed or of any delays in expected completion as soon as they become know so that customer can be notified of the delay
Keep customers vehicles clean and treated with respect
After work is finished ensure proper notation of work performed on work order and ensure paper work is returned to Service Adviser for completion and close out.
Keep work area as clean as possible and assist co-workers with maintaining shop cleanliness.
Assist Service Advisers with communicating with customers, test riding, or any other issues which will help ensure customer satisfaction.
Maintain technical qualifications (PHD and or others) by completing any necessary training programs assigned to you by the Service Manager.




Requirements


Completion of factory training program such as MMI or equivalent work experience.
Provide prompt, dependable, high quality, vehicle service to external and internal customers.
Complete repair work within the scheduled or allotted time period whenever possible. Continually improve this efficiency skill.
Minimize come-backs and deal with them professionally, promptly, and satisfactorily when they do occur.
Maintain productivity (time spent working on billable jobs) as close to 100% as possible.
Maintain clean efficient facilities at all times


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Keywords: Old Dominion Harley Davidson, Washington DC , Harley-Davidson Service Technician, Engineering , Fredericksburg, DC