Senior DevOps Engineer - Edge (Remote USA)
Company: ZenDesk
Location: Washington
Posted on: April 9, 2021
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Job Description:
Job Description Zendesk is looking for an experienced Senior
Engineer to join our growing Edge Engineering team. With existing
Edge teams based in our Dublin office, we are now spinning up a
brand new US-based, fully remote team. Zendesk's Edge services are
the bridge between the internet and Zendesk's infrastructure.
Zendesk's products will only be as reliable as our Edge services.
Our team's goal is to provide rock-solid services that our
customers can rely upon and build on. We build and run systems for
DNS, CDN, proxying, certificate management, configuration
deployment, observability metric pipelines, and more. Zendesk
handles billions of requests every day, and the Edge team is on the
critical path for every one of them. What you get to do every day *
Work collaboratively with a specialized team of experienced
engineers. * Ship code to production and improve the experience of
millions of Zendesk users. * Use a best-in-class modern technology
stack: AWS, Kubernetes, Terraform, Golang, etc * Use DevOps best
practices: we build it, we run it. What you bring to the role Basic
Qualifications * 5+ years work experience in a devops or production
engineer role working on high-traffic, customer-facing distributed
systems. * 2+ years experience with edge-related technologies: DNS,
HTTP, TLS/SSL, load balancing, CDN, etc. * 2+ years experience
building and shipping highly scalable server-side solutions in a
continuous integration environment. * 2+ years experience of Linux
internals and administration knowledge. * 2+ years hands on
experience with AWS. Preferred Qualifications * Previous success in
a remote role. You are effective when working autonomously and
collaborating asynchronously. * A passion for identifying problems
and fixing them. You run towards the fires. * Strong writing
skills. You understand the need to document first in a remote,
async work environment. * Experience working with container-based
architectures: Docker, Kubernetes. * Knowledge of caching solutions
and experience with CDN solutions (Cloudflare, CloudFront, Fastly,
etc). * Hands-on experience implementing and/or maintaining cloud
based DNS services. * Hands-on experience writing Nginx
configuration. * Experience writing code in Golang. Zendesk builds
software for better customer relationships. It empowers
organizations to improve customer engagement and better understand
their customers. Zendesk products are easy to use and implement.
They give organizations the flexibility to move quickly, focus on
innovation, and scale with their growth. More than 150,000 paid
customer accounts in over 150 countries and territories use Zendesk
products. Based in San Francisco, Zendesk has operations in the
United States, Europe, Asia, Australia, and South America.
Interested in knowing what we do in the community? Check out the
Zendesk Neighbor Foundation to learn more about how we engage with,
and provide support to, our local communities. Zendesk is an equal
opportunity employer, and we're proud of our ongoing efforts to
foster global diversity, equity, & inclusion in the workplace.
Individuals seeking employment at Zendesk are considered without
regard to race, color, religion, national origin, age, sex, gender,
gender identity, gender expression, sexual orientation, marital
status, medical condition, ancestry, physical or mental disability,
military or veteran status, or any other characteristic protected
by applicable law. By submitting your application, you agree that
Zendesk may collect your personal data for recruiting, global
organization planning, and related purposes. Zendesk's Candidate
Privacy Notice explains what personal information Zendesk may
process, where Zendesk may process your personal information, its
purposes for processing your personal information, and the rights
you can exercise over Zendesk's use of your personal
information.
Keywords: ZenDesk, Washington DC , Senior DevOps Engineer - Edge (Remote USA), Engineering , Washington, DC
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