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BI Support Engineer

Company: Innovative Information Technologies, Inc
Location: Bethesda
Posted on: February 16, 2020

Job Description:

Title: BI Support Engineer Location: Bethesda, MD Duration: Full Time Position Responsibilities: Design and develop new processes and reports for improving Data Analytics to facilitate and have efficiency for decision makers Execute troubleshooting for data quality issues that have impact in Production Reports Work closely with internal and external teams within business and IT to effectively plan, deploy, document and maintain DWH application environments Handle tickets raised by Customers, call center (Help Desk), Product Development and Other IT Ops organizations as needed Participate in platform maintenance and releases for production and pre-production environment. Provide Level 2 support for Data Warehouse and Business Intelligence technologies (break fixes, performance tuning, data quality issues, job alert and monitoring, enhancements) Production Support Activities in compliance with Service Level Agreements (SLA) Data Quality Issues Analysis Troubleshoot software and configuration errors on reports Research and triage system issues and outages for root cause analysis and remediation Develop and provide monitoring documentation and scripts New/Modify ETL and ELT workflows New/Modify reports Implementation of improvement and enhancements in short time with high visibility to the business Flexibility to attend incidents during weekend and on call service Document and create SOP, Runbooks and technical documentation Ability to act as a single point of contact partnering with peer department stakeholders and executing the tasks to deliver the solution. Position Requirements: 5+ years experience with Data Warehouse Knowledge (cubes, tabular, star and multidimensional models) 3+ years experience supporting, improving and tuning database solutions on MS SQL Server 2008, 2012, 2016 and 2017 3+ years experience ETL and ELT Data Loading with Microsoft SSIS (TSQL) 3+ years experience Reporting Tools Business Objects XI and SSRS Excellent SQL skills Working experience working with Cloud DWH environments Knowledge maintaining SQL Server Master Data Services (MDS) SQL Server Analytics Services (SSAS) SQL Sentry Monitoring tool Version controlling Team Foundation Server SQL Management Studio (SSMS) - provided by Dice

Keywords: Innovative Information Technologies, Inc, Washington DC , BI Support Engineer, Engineering , Bethesda, DC

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