Broadcast IT Engineer
Company: Warner Bros. Discovery
Posted on: November 19, 2023
Every great story has a new beginning, and yours starts
Welcome to Warner Bros. Discovery... the stuff dreams are made
Who We Are...
When we say, "the stuff dreams are made of," we're not just
referring to the world of wizards, dragons and superheroes, or even
to the wonders of Planet Earth. Behind WBD's vast portfolio of
iconic content and beloved brands, are the storytellers bringing
our characters to life, the creators bringing them to your living
rooms and the dreamers creating what's next...
From brilliant creatives, to technology trailblazers, across the
globe, WBD offers career defining opportunities, thoughtfully
curated benefits, and the tools to explore and grow into your best
selves. Here you are supported, here you are celebrated, here you
Your New Role...
The Broadcast & IT Support Engineer requires a wide range of
technical skills necessary to perform maintenance, installation,
board and/or some component level repair of broadcast and IT
equipment in both studio and outside broadcast facilities in a
fast-paced production environment.
In-house production support of live and recorded programming
requires a thorough systems knowledge of broadcast IT
infrastructure which includes:
1) Technical spaces (control rooms, studios, terminal
gear/equipment/central apparatus/distribution riser rooms and data
2) Associated production systems (A/V routing, signal processing,
cameras, switchers, audio mixers, intercom, encoders/encoding,
feeds/edit systems, master control, automation and transmission
A strong baseline IT and data networking knowledge is also
necessary to work in an increasingly IP and IT centric
Collaboration with team members, clients and other support groups
is required to troubleshoot and resolve issues with
broadcast/multimedia systems and computers in our production
This position will primarily provide facility-based support.
However, there may be occasions requiring support of outside
productions/events or to provide technical support to upgrade
outside broadcast facilities. Any maintenance of Electronic
Newsgathering (ENG) crew gear will be a shared responsibility with
the field engineering team.
Turner BEST teams operate within an ITSM Service Management
framework, supported by common processes around planning and
managing changes. Adherence to our standard ITSM processes to
minimize impact and deliver value to our customers is required.
This includes documenting issues/requests and escalating as needed
for problem management and resolution via our in house service
A willingness to perform varied tasks, adapt to changing
priorities, and the ability to solve complex technical problems
independently are essential to be successful in this position. We
expect our BIT engineers to build good relationships amongst our
client base and to provide excellent customer service. Good
communication skills (verbal, written) are required.
Shift work on a rotating schedule may be necessary to meet the
needs of our customers.
Your Role Accountabilities...
- Support and maintain an active production facility. Repair,
calibration and installation of audio & video broadcast/IT
equipment. This includes equipment within the production facilities
such as control rooms and studios (cameras, switchers, audio
mixers, multi-viewers, intercom system, monitors, graphic
equipment, server/playback, etc.) and related supporting
infrastructure in TGR/data center and master control areas,
transmission sites and throughout any broadcast infrastructure
plants supported by the team (A/V routers, data routers, RF/fiber
transmission, tally, signal processing gear, CATV system, etc.).
Depending on your location, maintenance/repair of ENG crew gear
(field cameras, mixers, microphones, lights, etc.) may be
- Perform technical support for critical/on-air production
systems. Ability to back-up or assist other support groups and
clients for non-critical systems and IT/PC gear, including
installation, problem correction, removal/replacement, or other
tasks as necessary to ensure continuation of customer work
productivity and/or on-air transmission.
- Support upgrades of outside broadcast facilities, including
"pool" wiring projects, and live event productions. This includes
equipment transport, set-up, operation and breakdown.
- Participate on technology design, installation, and integration
projects with complex, leading-edge technology in an increasingly
broadcast IP and IT centric environment. This includes broadcast
and server-based systems, data networking (e.g., routers, switches)
and other comparable equipment.
- Document quality standards, system anomalies, operational
procedures, reference materials, and project work. Use of 1)
AutoCad for system documentation and 2) ITSM ticketing tool to log
incidents/requests. Ensure sufficient inventory of parts and
technology supplies, working with procurement and asset management
teams to order and track inventory.
- May participate in remote assignments with engineers from
across Turner. Represent the company in dynamic, multi-cultural
environments and effectively interface with demanding broadcast
personnel (e.g., on-air talent, producers) in a professional
Qualifications & Experiences...
- Typically four or more years of experience in television,
multimedia content, IT client service or broadcast maintenance
capacity, with a demonstrated ability to troubleshoot and repair
broadcast and computer equipment at the board level
- Demonstrated experience with television or multimedia
- Demonstrated familiarity with basic server, networking topology
and operating systems (e.g., Windows, Unix, etc.)
- Ability to work all shifts associated with 24x7x365 production
- Capable of lifting 50 lbs. and climbing ladders for equipment
and cable installation assignments
- Must be willing to be on call for coverage of critical
- Willingness to learn Turner proprietary equipment and
- Manufacturer-provided broadcast training from companies such as
Sony, Harmonic, Evertz, etc.
- Microsoft network certification
- Software programming skills (HTML, V.B., C++, scripting,
- Autocad, MS Office Suite, Visio experience
- Familiarity with ITSM Service Management processes
REQUIRED EDUCATION :
- 2 or 4 year technical degree, preferably electronics or
computer engineering (or equivalent
- Demonstrated knowledge of computer desktop
hardware/applications and data networking.
PREFERRED EDUCATION, TRAINING, LICENSING, OR CERTIFICATION :
- Specific certifications may be required to work on proprietary
equipment/systems (e.g., Cisco, Harmonic).
How We Get Things Done...
This last bit is probably the most important! Here at WBD, our
guiding principles are the core values by which we operate and are
central to how we get things done. You can find them at
www.wbd.com/guiding-principles/ along with some insights from the
team on what they mean and how they show up in their day to day. We
hope they resonate with you and look forward to discussing them
during your interview.
The Legal Bits...
Warner Bros. Discovery embraces the opportunity to build a
workforce that reflects the diversity of our society and the world
around us. Being an equal opportunity employer means that we take
seriously our responsibility to consider qualified candidates on
the basis of merit, without regard to race, color, religion,
national origin, gender, sexual orientation, gender identity or
expression, age, mental or physical disability, and genetic
information, marital status, citizenship status, military status,
protected veteran status or any other category protected by
If you're a qualified candidate with a disability and you need a
reasonable accommodation in order to apply for this position,
please contact us at firstname.lastname@example.org.
Keywords: Warner Bros. Discovery, Washington DC , Broadcast IT Engineer, Advertising , Washington, DC
Didn't find what you're looking for? Search again!