Social Media Manager (Remote Friendly)

Company: Mission Lane
Location: Washington
Posted on: January 16, 2022

Job Description:

Mission Lane LLC is a fintech on a mission (no pun intended) to increase access to financial tools that help people thrive. We are raising the bar on fair credit access, easy money management, and convenient income discovery. Our philosophy is simple: when our customers do well, we do well. And we have only just begun.

We're looking for a Social Media Manager with experience and vision to inject our brand with infectious energy and cultivate community among our (over one million) card members.

The Impact You'll Make

As the in-house social media champion, you'll impact thousands by delivering content and fostering connections that empower our members in their financial lives and beyond. You'll lead our social presence into a new era of engagement, with a scrappy willingness to get your hands dirty along the way.

This is a unique opportunity to play a key role at a company that's on the verge of becoming the household name in financial products for the 50% of Americans who are not served by traditional financial institutions.

As Social Media Manager, You Will

• Develop and execute social media strategy to grow our following and strengthen engagement across Instagram, Facebook, Twitter, YouTube, and LinkedIn
• Work with the research team to study Mission Lane audience and cater content to meet them where they are on their financial journeys
• Craft and optimize Mission Lane's social media calendar as we learn what content engages most
• Concept and execute social media campaigns that create delightful, educational, and community-driven experiences for our audience
• Analyze effectiveness social media initiatives, identifying KPIs and reporting on results with clear, actionable insights
• Triage and respond to comments and DMs across channels, ensuring our audience gets the right information from the right folks
• Collaborate with business partners on marketing, growth, and communications teams to empower execution of paid media and corporate communications campaigns
  You'll Thrive In This Role If You Have
  
  • 5+ years of professional experience in social media strategy and content creation.
  • A kind, collaborative nature that allows you to both foster strong relationships across internal teams and connect with audiences across social channels
  • Experience building communities across relevant social channels
  • Excellent writing and storytelling skills, with an ability to distill complex concepts into accessible, engaging content
  • A demonstrated ability to own projects and meet deadlines as a proactive and organized self-starter
    More About Mission Lane
    
    Mission Lane is based in the U.S., with offices in Richmond, Virginia & San Francisco, California. Founded in December 2018, we've rapidly grown to over 1 million customers.
    
    It all started with a realization: nearly fifty percent of the adult population in the U.S. doesn't have access to a clear line of credit. And by "clear" we mean credit without crazy fees that only increase debt. Most traditional credit card companies either overlook or overcharge this group because they have less-than-prime credit scores or no score at all. We decided this just wouldn't do.
    
    We understand that everyone doesn't have the same opportunities. We also know that everyone joins us at different stages of their financial journeys. Providing access to clear credit was a critical first step, but our work isn't done. We are actively developing new products designed to meet our customers where they are, according to their needs.
    
    We get it - life happens. That's why Mission Lane is hard at work paving a better way forward.
    
    Just like for our customers, Mission Lane creates opportunities for our employees to learn, grow, and prosper. We strive to create an environment that brings out the best in everyone, everyday.
    
  • 
    Mission Lane is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law.
    
    Mission Lane is not currently sponsoring new applicant employment authorization for this position. And please, no third party recruiters.
    
    

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