Office Manager

Company: Service Corporation International
Location: Washington
Posted on: June 2, 2025

Job Description:

Our associates celebrate lives. We celebrate our associates.Consider the possibilities of joining a Great Place to Work!Manages and coordinates the operational activities of a funeral home, cemetery and/or crematory operation. Ensures the highest quality services and products, to satisfy the need of any client family, to maximize budgeted profit plans for the location, and maintain a positive employee relations atmosphere.JOB RESPONSIBILITIESAccounting Function Oversight

• Collections of all accounts receivable
• Verifications and payments of all accounts payable invoices
• Controls of receipt and deposit of cash payments received
• Maintains petty cash account and disburses the same in accordance with company policies and procedures
• Reconciliations of all accounts
• Cash advance checks
• Same Day Check requests
• Bank deposits
• Verifies/audits cash disbursement reports
• Tracks Capital Expenditure Authorizations (CEAs)Operational Activities
  • Orders supplies for the office and completes inventory counts
  • Coordinates the processing of orders and receipt of all merchandise orders including memorials and caskets and the control of storage inventory for vaults and markers, urns and caskets
  • Oversees the processing of installation funeral-related orders and orders to the grounds and maintenance departments
  • Supports location management to ensure all contracts and work orders are completed in a timely manner with proper documentation
  • Schedules incoming orders and drivers for the ambulate service
  • Completes various funeral/cemetery reports and files accurately
  • Supports Sales as necessary requiring an understanding of JD Powers
  • Assures compliance with all Company policies and procedures to include
  • Sarbanes Oxley (SOX) audit
  • Dignity University (DU) training
  • Interment Verification Training (IVT) audits
  • Day Sales Outstanding's (DSO) related to financial and administrative areas
  • Assists in preparing and/or overseeing all funeral/cemetery-related forms
  • Reviews time cards and administers corporate payroll policies and procedures
  • Administers local Human Resources (HR) processes such as processing new hire paperwork, verifying pre-need sales licenses, maintaining employee files and other confidential files (I9's, etc.).
  • Ensures new associates receive new hire orientation
  • Pulls monthly reports from reporting site and create stack ranking reports for key performance indicators
  • Maintains vehicle records/licenses
  • Processes expense reports
  • Updates General Price Lists (GPLs)
  • Manages all Alarm Systems (codes, working order, etc.)
  • Assists with funeral services and "Making Everlasting Memories" (MEMs) as needed
  • Coordinates daily activities with business unit as well as other departments
  • Trains associates in the proper administration of policies and procedures
  • Services customers by interacting with families in a professional and compassionate manner
  • Maintains and updates customer records
  • Updates company website with current obituaries and ensures obituaries are placed in newspapers
  • Provides a collaborative, productive workplace environment for associate growth and development that instills pride, a sense of ownership, and the challenge to associates to exceed expectations
  • Behaves in a supportive way to enrich the work environment
  • Uses customer feedback in conjunction with Sales to improve location administration and strengthen individual associate performance
  • Performs other duties as assignedMINIMUM REQUIREMENTSEducation
    • High school diploma, GED or completion of a diploma-training program at a college or technical schoolExperience
      • Two (2) years bookkeeping, general office, clerical accounting, and Accounts Payable experience requiredKnowledge, Skills and Abilities
        • Solid working knowledge of computers, typewriter, MS Office, e-mail, internet and basic office equipment required
        • Excellent communication skills both orally and in writing
        • High level of compassion, integrity, and confidentiality
        • Problem solving skills
        • Ability to multi task and set priorities
        • Detail oriented
        • Must be flexible and able to function in a face-paced environmentWORK CONDITIONSWork Environment
          • Professional Dress is required when in contact with families.Work Postures
            • Sitting continuously for many hours per day, up to 6 hours per day
            • Climbing stairs to access buildings frequentlyPhysical Demands
              • Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usageWork Hours
                • Working beyond "standard" hours as the need arisesSalary: $65K-70KBenefits : MedicalDentalVisionFlexible Spending Accounts (health care and dependent care)Health Savings Account with Company ContributionSick LeaveShort-Term DisabilityLong-Term DisabilityLife InsuranceVoluntary Accidental Death or Dismemberment InsuranceDependent Life InsuranceSCI 401(k) Retirement Savings Plan with Company matchEmployee Assistance ProgramPostal Code: 20007Category (Portal Searching): OperationsJob Location: US-DC - WashingtonJob Profile ID: F00236Time Type: Full timeLocation Name: DeVol Funeral Home
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Keywords: Service Corporation International, Washington DC , Office Manager, Administration, Clerical , Washington, DC