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IT Administrative Coordinator

Company: Staffing Now
Location: Washington
Posted on: May 16, 2022

Job Description:

Essential Duties and Responsibilities

  • Manages new IT equipment inventory, working independently to unbox, inspect, inventory, and prepare equipment for delivery to the appropriate location for deployment.
  • Under the guidance of the Computer Systems Manager, configures and installs new or replacement PCs, laptops, network printers, and scanners.
  • Accesses and utilizes Asset Management processes to ensure all IT equipment is registered correctly and managed properly.
  • Produces and accurately updates online records of accountable property, working closely with management to ready IT equipment for deployment in a timely manner.
  • Monitors and responds quickly and effectively to requests received through the IT ticketing system by following established routing and workflow procedures.
  • Provides technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • .Elevate complex issues/problems to appropriate resources, including third-party vendors Track progress, and follow up as required to ensure timely resolution.
  • Assist with Maintaining IT supplies and inventory (toners, peripherals, etc.---).Required Qualifications:
    • High school diploma and minimum of 6-12 months in data-related administrative work.
    • Exceptional attention to detail.
    • .Self-starter and proactive in completing tasks in a timely fashion and able to work on several assignments concurrently. Ability to work well independently and as a member of a highly collaborative team.
    • Strong working knowledge of Microsoft Office 365 applications, including Teams
    • Excellent communication skills, ability to work effectively with staff at all levels within the organization, and ability to interact with students in a professional, friendly and helpful manner
    • Strong aptitude for and interest in learning new things.Preferred Qualifications
      • Bachelors degree and 2-3 years of administrative, basic computer support, or related experience
      • Experience with asset management and helpdesk ticketing application.
      • Strong quantitative skills and experience working with Office 365 applications.
      • Experience in a customer-facing role.
      • Knowledge of education terminology and exposure to or experience in the education sector is a plus.

Keywords: Staffing Now, Washington DC , IT Administrative Coordinator, Administration, Clerical , Washington, DC

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