IT Administrative Coordinator

Company: Staffing Now
Location: Washington
Posted on: May 16, 2022

Job Description:

Essential Duties and Responsibilities

• Manages new IT equipment inventory, working independently to unbox, inspect, inventory, and prepare equipment for delivery to the appropriate location for deployment.
• Under the guidance of the Computer Systems Manager, configures and installs new or replacement PCs, laptops, network printers, and scanners.
• Accesses and utilizes Asset Management processes to ensure all IT equipment is registered correctly and managed properly.
• Produces and accurately updates online records of accountable property, working closely with management to ready IT equipment for deployment in a timely manner.
• Monitors and responds quickly and effectively to requests received through the IT ticketing system by following established routing and workflow procedures.
• Provides technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
• .Elevate complex issues/problems to appropriate resources, including third-party vendors Track progress, and follow up as required to ensure timely resolution.
• Assist with Maintaining IT supplies and inventory (toners, peripherals, etc.---).Required Qualifications:
  • High school diploma and minimum of 6-12 months in data-related administrative work.
  • Exceptional attention to detail.
  • .Self-starter and proactive in completing tasks in a timely fashion and able to work on several assignments concurrently. Ability to work well independently and as a member of a highly collaborative team.
  • Strong working knowledge of Microsoft Office 365 applications, including Teams
  • Excellent communication skills, ability to work effectively with staff at all levels within the organization, and ability to interact with students in a professional, friendly and helpful manner
  • Strong aptitude for and interest in learning new things.Preferred Qualifications
    • Bachelors degree and 2-3 years of administrative, basic computer support, or related experience
    • Experience with asset management and helpdesk ticketing application.
    • Strong quantitative skills and experience working with Office 365 applications.
    • Experience in a customer-facing role.
    • Knowledge of education terminology and exposure to or experience in the education sector is a plus.

Keywords: Staffing Now, Washington DC , IT Administrative Coordinator, Administration, Clerical , Washington, DC