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Grants Management System Administrator

Company: Palladium
Location: Washington
Posted on: February 6, 2024

Job Description:

Grants Management System
About Palladium:
Palladium is a global
company working to design, develop and deliver positive impact on the lives and
livelihoods of people around the globe; broaden access to health, water, power,
and infrastructure; build enduring, sustainable, and transformative institutions
and market systems to address global challenges; and conserve the natural
world. We operate in over 90 countries and have a workforce of 4,000 talented,
motivated and diverse staff of all religions, races, languages, and gender
This Opportunity:
The Grants Management System
administrator will focus on support, management, and configuration related
activities for Palladium's grants management software. The preferred candidate
should have previous systems experience including functionality, configuration
and administration. Experience with USAID grants management is preferred but
not required.
The position is based
in Palladium's Washington D.C. office.
You and Your
If you are a
problem-solver, collaborator, and doer, and you have expertise in grants
management and continuous process improvement, we are interested in hearing
from you.
Reporting and Supervision:
The role reports to the Director of Contracts
and Compliance with an indirect reporting line to the Director of Process
Excellence. Reporting requirements include:

Weekly meeting with line manager;
Monthly updates on the status of personal Key Result Areas (KRAs), Learning and Development any other material matters and/or areas of concern;
As delegated, the role liaises with PMUs, other Managers, Business Management Services Teams (such as ICT and Finance), Practice Area staff, Partners and other internal stakeholders as required;
The role serves as the primary Grants Management System (GMS) Software Provider relationship manager;
The role carries a degree of autonomy with appropriate consultation;
The role is required to: analyze and make sound recommendations to the Directors of Contracts and Compliance and Process Excellence; and
Other reporting as requested by the line manager.
Primary Duties and Responsibilities:
The primary responsibilities of the Systems
Administrator are to:
Manage all aspects and changes to the GMS configuration, including, but not limited to, continuous improvements and new tranches of work to integrate new functionality;
Serve as project manager for any new configurations or integrations, including developing detailed project plans, ensuring resource availability and allocation and delivering every project on time within budget and scope;
Prioritize change requests, assess their impact, and accept or reject changes;
Document and communicate change management processes and change plans;
Coordinate and train all change champions;
Ensure the system operates efficiently by performing any necessary upgrades and repairs;
Optimize and evaluate the system regularly;
Assign and update security permissions for the system network;
Perform problem-solving tasks when alerted by a user;
Create processes and procedures and document problems, making corrections and communicating; both internally and externally;
Recommend when to replace or upgrade critical parts of the system configuration and develop protocols for integrating new updates while preserving system functions;
Share knowledge and mentor/assist team members and other peers;
Support the Process Excellence team with other improvements in other project management systems and processes as needed; and
Perform other duties as required.
Key Competencies Required:
Excellent communication and interpersonal skills
Ability to stay organized
Ability to communicate and explain software concepts to a diverse audience
Interest in systems and software development
Experience working in the international development sector preferred
Technical acumen of enterprise systems including Microsoft Office 365, Microsoft Autopilot, Microsoft Intune and Azure Active Directory preferred
Ability to multitask, work under pressure, take initiative, meet deadlines, and acquire and apply technical skills as necessary
Ability to assume a leadership role and apply coaching skills
Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and
inclusion into everything we do. We welcome applications from all sections of
society and actively encourage diversity to drive innovation, creativity,
success and good practice. We positively welcome and seek to ensure we achieve
diversity in our workforce; and that all job applicants and employees receive
equal and fair treatment regardless of their background or personal
characteristics. These include: (but are not limited to) socio-economic
background, age, race, gender identity and expression, religion, ethnicity,
sexual orientation, disability, nationality, veteran, marital or Indigenous
Should you require any adjustments or
accommodations to be made due to a disability or you are a neurodivergent
individual or for any other circumstance, please email our team at
accessibility@thepalladiumgroup.com and we will be in touch to discuss.
Safeguarding - We define Safeguarding as "the preventative action taken by Palladium to
protect our people, clients and the communities we work with from harm". We are
committed to ensuring that all children and adults who come into contact with
Palladium are treated with respect and are free from abuse. All successful candidates will be subject to
an enhanced selection process including safeguarding-focused interviews and a
rigorous due diligence process.
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Keywords: Palladium, Washington DC , Grants Management System Administrator, Accounting, Auditing , Washington, DC

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