Personal Banker Mountlake Terrace

Company: Wells Fargo & Co.
Location: Washington
Posted on: May 28, 2023

Job Description:

By using a Site or interacting with a Wells Fargo advertisement or page or account on a third party site, you consent to this Policy, including your consent to our use and disclosure of information about you in the manner described in this Policy. - Personal Banker Mountlake Terrace page is loaded Personal Banker Mountlake Terrace Apply locations SHORELINE, WA time type Full time posted on Posted 2 Days Ago job requisition id R-274159 About this role:Wells Fargo is seeking an Associate Personal Banker (SAFE) for Branch Banking as part of the Consumer and Small Business Banking division. Learn more about the career areas and business divisions at wellsfargojobs.com .In this role you will:

• Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financially
• Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications
• Receive direction from managers and exercise judgement within defined policies and procedures
• Develop understanding of bank products and services to connect to customers' needs
• Interact with customers to demonstrate care and build relationships
• Provide appropriate options for bank products and services to customer
• Refer customers' financial needs to other bankers and partners as needed
• This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction
• As such, this position requires compliance with the SAFE Mortgage Licensing Act of 2008 and all related regulations
• Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results
• Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations belowRequired Qualifications:
  • 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educationDesired Qualifications:
    • Customer service focus with experience handling complex transactions across multiple systems
    • Experience proactively engaging with customers through outreach via phone or email
    • Ability to educate and connect customer to technology and share the value of mobile banking options
    • Ability to help customers succeed financially by offering introductions to additional team members as appropriate
    • Experience working with others on a team to meet customer needs
    • Experience fostering and developing strong customer relationships
    • Ability to build strong relationships with internal partners
    • Ability to follow policies, procedures, and regulations
    • Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
    • Ability to interact with integrity and professionalism with customers and team members
    • Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting
    • Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
    • Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
    • Support customers and employees in resolving or escalating concerns or complaintsJob Expectations:
      • Ability to work weekends and holidays as needed or scheduled
      • Maintains cash -drawer, cash handling and balancing and spends time completing service-related tasks as needed
        • This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (http://fedregistry.nationwidelicensingsystem.org ) provides the MU4R questions and registration required for employment in this position
        • Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary
        • This position is not eligible for Visa sponsorshipBranch Address:
          • 20152 Ballinger Way NE Shoreline, WA 98155 Pay Range$20.00 - $27.69 Hourly Benefits Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. -Visit - Benefits - Wells Fargo Careers -for an overview of the following benefit plans and programs offered to employees.
            • 401(k) Plan
            • Paid Time Off
            • Parental Leave
            • Critical Caregiving Leave
            • Discounts and Savings
            • Health Benefits
            • Commuter Benefits
            • Tuition Reimbursement
            • Scholarships for dependent children
            • Adoption Reimbursement We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: -All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Drug and Alcohol PolicyWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. About Us Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets, proudly serves one in three U.S. households and more than 10% of small businesses in the U.S., and is a leading middle market banking provider in the U.S. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 41 on Fortune's 2022 rankings of America's largest corporations. In the communities we serve, the company focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health, and a low-carbon economy.News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories .Additional information may be found at www.wellsfargo.com - Twitter: @WellsFargo Frequently Asked Questions For questions on how to search and apply, visit our frequently asked questions .

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