Relationship Banker - 2001 Pennsylvania Avenue Financial Center - Washington, DC
Company: Bank of America
Location: Washington
Posted on: May 28, 2023
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Job Description:
Relationship Banker - 2001 Pennsylvania Avenue Financial Center
- Washington, DC page is loaded Relationship Banker - 2001
Pennsylvania Avenue Financial Center - Washington, DC Apply
locations Washington time type Full time posted on Posted 2 Days
Ago job requisition id 23009966 Job Description:At Bank of America,
we are guided by a common purpose to help make financial lives
better through the power of every connection. Responsible Growth is
how we run our company and how we deliver for our clients,
teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great
place to work for our teammates around the world. We're devoted to
being a diverse and inclusive workplace for everyone. We hire
individuals with a broad range of backgrounds and experiences and
invest heavily in our teammates and their families by offering
competitive benefits to support their physical, emotional, and
financial well-being.
Bank of America believes both in the importance of working together
and offering flexibility to our employees. We use a multi-faceted
approach for flexibility, depending on the various roles in our
organization.
Working at Bank of America will give you a great career with
opportunities to learn, grow and make an impact, along with the
power to make a difference. Join us!
Job Description:
This role is responsible for engaging clients in the lobby to
educate and assist with conducting transactions through
self-service resources such as mobile banking, online banking, or
ATM. This role also accurately and efficiently processes cash
transactions for clients as needed. Relationship bankers have deep
conversations with clients to gain in-depth knowledge of their
financial and life priorities.
A Relationship Banker (responsibilities):
--- Executes the bank's risk culture and strives for operational
excellence
--- Builds relationships with individual clients to meet their
financial needs
--- Follows established processes and guidelines in daily
activities to do what is right for clients and the bank, adhering
to all applicable laws and regulations
--- Grows business knowledge and network by partnering with experts
in small business, lending and investments
--- Manages financial center traffic, appointments and outbound
calls effectively
--- Drives the client experience
--- Manages cash responsibilities
You're a person who (required skills):
--- Is an enthusiastic, highly motivated self-starter with a strong
work ethic and intense focus on results, acting in the best
interest of the client.
--- Collaborates effectively to get things done, building and
nurturing strong relationships.
--- Displays passion, commitment and drive to deliver an experience
that improves our clients' financial lives.
--- Is confident in identifying solutions for new and existing
clients based on their needs.
--- Communicates effectively and confidently, and is comfortable
engaging all clients.
--- Has the ability to learn and adapt to new information and
technology platforms.
--- Is confident in educating clients on how to conduct simple
banking transactions through self-service technologies (for
example, ATM, online banking, mobile banking).
--- Applies strong critical thinking and problem-solving skills to
meet clients' needs.
--- Will follow established processes and guidelines in daily
activities to do what is right for clients and the bank, adhering
to all applicable laws and regulations.
--- Efficiently manages your time and capacity.
--- Focuses on results, while acting in the best interest of the
client.
--- Can be flexible to work weekends and/or extended hours as
needed.
You'll be more prepared if you have (desired skills):
--- Experience in financial services and knowledge of financial
services industry, products and solutions.
--- One year of demonstrated successful sales experience in a
salary plus incentive environment with individual sales goals.
--- Six months of cash handling experience.
--- Bachelor's degree or business relevant associate degree such as
business management, business administration, or finance.
Skills Used in this Role:
--- Customer Service
--- Risk Management
--- Consumer Products and Solutions
--- Overcoming Objections
--- Risk Management
--- Cash Management
--- Demonstrating Technology
--- Relationship Management
--- Active Listening
--- Learning Agility
--- Problem Solving
--- Critical Thinking
--- MultitaskingShift:1st shift (United States of America)Hours Per
Week: -40 About Us Bank of America is committed to help employees
through the transition period when they're displaced as a result of
a workforce reduction, realignment or similar measure. Please
review the resume writing and interviewing tips provided below to
help prepare you for your next career opportunity.
Getting started Regardless of the position you are interested in,
the starting points to building your resume are the same:
1. -Determine the job or types of jobs you want to do and research
their responsibilities and qualifications.
2. -Think about why you can do the job and make a list of your
skills that are relative to the job.
3. -Identify experiences or accomplishments that show your
proficiency in the skills required for the job.
4. -Summarize your abilities, accomplishments and skills into a
brief, concise document.
- Considerations when writing a resume
--- -Do be brief. Resumes should be 1-2 pages in length.
--- -Do be upbeat and active in your wording.
--- -Do emphasize what you have done clearly and concretely.
--- -Do be neat and well organized.
--- -Do have others proofread and critique your resume. Spell
check. Make it error free.
--- -Do use high quality, white or light colored 8 - x 11 paper.
Use a laser printer if possible.
--- -Don't be dishonest, always tell the truth about yourself in
the most flattering light.
--- -Don't include salary history or requirements.
--- -Don't include references.
--- -Don't include accomplishments that do not support your
professional goals.
--- Don't include anything that isn't relevant. (For example, don't
mention your fondness for swimming unless you want to work on the
water.)
--- -Don't use italics, underlining, shadows or other fancy
treatments. Seven steps to a successful interview
1. -Anticipate -Put yourself in the interviewer's position. What do
you believe the interviewer is most interested in? Why do you think
you have been invited to interview?
2. -Research -What are the primary functions of the line of
business? What are the success factors for the job? Is there a job
description available?
3. -Assess -Think about your skills, abilities, knowledge,
interests, traits, values and accomplishments. Match them to what
you know about the job. Consider which ones you should
highlight.
4. -Prepare Answers -Think about what the interviewer may ask,
determine what the best answer is and write it down.
5. -Prepare Questions - Interviewing is a two-way street. By asking
thoughtful questions, you communicate your interest and learn a lot
about the job. Choose two or three questions to ask your
interviewer. Avoid asking a lot of questions about vacation time or
breaks.
6. -Practice - It may seem awkward, but it is the best way to come
across well in an interview. Practice your own "great responses"
with others or in front of a mirror until you appear relaxed and at
ease.
7. -Follow-up - Send a brief follow-up letter to the interviewer.
Keep in mind that the many job searchers will not send a follow-up
letter. Sending one can become a competitive advantage. Pay
Transparency -
http://careers.bankofamerica.com/global/pay-transparency.aspx
Privacy Statement -
https://careers.bankofamerica.com/en-us/privacy-notice
Keywords: Bank of America, Washington DC , Relationship Banker - 2001 Pennsylvania Avenue Financial Center - Washington, DC, Accounting, Auditing , Washington, DC
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