Senior Administrative Assistant, Learning & Development
Company: The Conference of State Bank Supervisors
Location: Washington
Posted on: June 25, 2022
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Job Description:
At the Conference of State Bank Supervisors, we vibe as One CSBS
and are dedicated to developing a diverse, inclusive, and equitable
culture of belonging. We appreciate our employees as they bring
various backgrounds and experiences as well as model collaboration,
teamwork, respect, and trust which generates conversation, deeper
insights and innovative solutions that serves our members,
employees and communities. CSBS is proud to be a certified Great
Place to Work. This distinction is awarded to companies who strive
towards building and sustaining a high-trust, high-performance
culture which drives better business performance. The Senior
Administrative Assistant, Learning & Development is responsible for
completing administrative tasks related to the pre- and post-phases
of learning and development programs and events, and providing
general administrative and operational support to the Learning &
Development and Meeting Services teams. Essential Functions To
perform this job successfully, an individual must be able to
perform each essential duty and responsibility satisfactorily.
Reasonable accommodations may be made to enable an individual with
disabilities to perform the essential functions. Other duties may
be assigned to meet business needs. Provide administrative support
as follows: Event setup using Cvent and virtual platforms such as
Teams, Remo, Hopin, Zoom, etc. Manage registrations for the Day One
online on-demand programs Crowdcompass app setup, technical support
and updates Help desk and registration assistance functions iMIS
data entry & audit Preparation of a digital eBook for events, using
FlippingBook publisher software Preparation of printed materials
for events, using the online printer Mimeo.com Preparation of
nametags, tent cards, rosters, and agendas for events Preparation
of materials for Board Meetings in Diligent Management of Diligent
users and inquiries Create Cvent post-event surveys, format and
distribute survey results Process invoices in Anybill Provide pre-
and post-event support for all on-site and online training programs
and events Serve as the primary contact for attendees prior to an
event and respond appropriately to inquiries and problems regarding
programs Oversee packing, shipping, and return shipments of
materials and equipment for on-site events Draft minutes for CSBSEF
BOT and committee meetings and conference calls Maintain Learning &
Development calendar of events and relevant dashboards Support
Learning & Development with data maintenance for NMLS and SES
training environment; regular reporting for CSBS Training Support
Request; SES Training Completion Progress Reporting to agencies;
and SES nationwide rollout support, including scheduling and
exhibit management. Support Meeting Services with CSBS major events
including registration support, data collection, name tag creation,
printing, and other tasks as assigned. Serve as primary point of
contact and administrator of the Strategic Engagement business
units SharePoint site. Additional responsibilities Setup of
registration websites for meetings for affiliate organizations
Processes credit card transactions for payment/refund of
registration fees Make updates to appropriate pages on the CSBS
website Maintain the Learning & Development storage room,
audio-visual and meeting equipment, and inventory spreadsheet Other
duties as assigned Minimum Qualifications To perform this job
successfully, an individual should possess the knowledge, skills,
and abilities listed and meet the amount of education, training
and/or work experience required. Education and Experience Bachelors
Degree and two (2) four (4) years of experience in a corporate or
non-profit office environment. Knowledge, Skills, and Abilities
Knowledge of and proficiency with Microsoft Office Suite,
SharePoint, Cvent, Hopin, Zoom, Remo, PhotoShop, iMIS, Appian,
Anybill, Diligent and Concur software. Familiarity with and use of
cloud-based software for document-sharing, discussion boards,
application development, eBook publishing, and web conferencing.
Knowledge of basic accounting principles. Customer service works
and communicates with clients and customers to satisfy their
expectations. Committed to quality service. Organization and time
management works effectively with and supports a diverse group of
colleagues with different projects, business needs and
expectations, in a fast-paced, deadline-driven environment. Oral
communication (telephone and in-person skills) - ability to
communicate information and ideas by speaking so others will
understand. Written communication (letters, email) ability to
communicate information and ideas in writing so others will
understand. Decision-making and problem solving ability to take
independent action in solving problems while exhibiting judgment
and a realistic understanding of issues. Work without extended
onsite supervision. Requirements Please note that CSBS adheres to a
mandatory COVID vaccination requirement for all employees, subject
to applicable reasonable accommodation requirements. A condition of
employment is that all employees be fully vaccinated or receive an
exemption for bona fide medical/disability or religious reasons
that can be reasonably accommodated. Employees granted an exemption
will be subject to COVID testing requirements. Due to the nature of
CSBSs business in support of state financial services supervision,
all CSBS employees have the potential of interacting with
confidential information related to the supervision of financial
services companies (Confidential Supervisory Information). As a
result, in addition to general business conflicts of interest, all
CSBS employees are expected to disclose conflicts of interest in
financial services companies on at least an annual basis and to
proactively avoid such conflicts. Protect the confidentiality,
integrity, and availability of CSBS information and information
systems in accordance with CSBS policies and procedures. Values
Instilled Behaviors for Excellence (VIBEs) Member/ Customer Service
Capability to build and value relationships Ability to prioritize
work Advocate and advance member's goals Teamwork Ability to give
credit to others Have a pitch in attitude Learns from successes and
setbacks Respect/Trust Listens and learns from others Speaks the
truth even when uncomfortable Ability to honor the expertise of
others Collaboration Recognizes the contributions of others Ability
to consult and communication effectively Desires to make others
successful Ownership/Engagement Ability to preserve through
adversity Willingness to experiment and take risks Plans ahead and
is a forward-thinking individual Core Leadership Competencies
Achievement Oriented Thinking Is a solutions-oriented thinker Has
good time management skills Manages expectations of what is
achievable Change Management Actively engage and participate during
change Asks questions and takes ownership for understanding why the
change is happening and the risk of not changing actively Adopts
the new habits, monitors own performance and checks self against
the objectives and seeks help when they dont match Identifies and
communicates obstacles and resistance Emotional Intelligence
(Self-Awareness) Manages own emotions productively to stay in role
Handles emotionally charged situations productively and with
empathy Asks for and openly accepts feedback; looks for
opportunities to grow Conducts conversations courageously - hitting
difficult issues head-on with an eye on maintaining relationships
All qualified applicants will receive consideration for employment
without regard to race, ethnicity, religion, sexual orientation,
national origin, disability, veteran status, or any other
characteristic protected by law. PandoLogic. Keywords:
Administrative Assistant, Location: Washington, DC - 20036 , PL:
538349744
Keywords: The Conference of State Bank Supervisors, Washington DC , Senior Administrative Assistant, Learning & Development, Accounting, Auditing , Washington, DC
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