WashingtonRecruiter Since 2001
the smart solution for Washington DC jobs

Tax Expert - 3+ tax seasons experience required

Company: Intuit
Location: Washington
Posted on: November 23, 2020

Job Description:

OverviewIf youre a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. Youll advance our goal of Powering Prosperity Around the World by providing expert guidance and explanations of tax and technical terms to our customers. Youll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.What you'll bring* College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax* Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules* Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.* Prior tax preparation experience in a tax practice or retail setting required.* PTIN required* Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA* Strong customer service skills with ability to empathize and instill confidence* Ability to work within a team to assist in preparation of accurate tax returns in a timely manner* Strong Research skills and the ability to quickly use online resources to find answers* Critical thinking and problem solving* Persistence and determination* Willingness to utilize audio/visual tools to communicate with customers* Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well* Friendly and reassuring on camera* Bilingual (English/Spanish) communication skills (written & spoken) a plusFor internal use: tst assocHow you will lead* This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns* Compiling/preparing tax returns for TurboTax Customers* Gathering/organizing and accurately entering customer data in the federal and state tax returns for review* Communicate directly with the customer as needed* Coordinate customer meetings and follow-up* Communicate updates to credentialed tax experts on assigned customers* Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations* Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries* Will interact with customers utilizing strong written and verbal skills as well as deep customer empathyTypical Deliverables:* Accurate and complete customer data entered in tax returns for credentialed tax expert review* High quality customer interactions and experiences* Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions* Proficient with technology and solid knowledge of computer operations and software.* Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer* Document customer interactions* Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Washington DC , Tax Expert - 3+ tax seasons experience required, Accounting, Auditing , Washington, DC

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Accounting, Auditing Jobs


Clinical Provider Auditor II
Description: Description SHIFT: Day JobSCHEDULE: Full-timeYour Talent. Our Vision. At Anthem, Inc., it---s a powerful combination, and the foundation upon which we---re creating greater access to care for our members, (more...)
Company: Anthem, Inc
Location: Columbia
Posted on: 12/4/2020

Senior Fiscal Associate
Description: Senior Fiscal Associate ndash Millersville, MD br br Maryland Environmental Service has an opening for a Senior Fiscal Associate within our Accounts Payable department at our Headquarters facility (more...)
Company: Maryland Environmental Service
Location: Millersville
Posted on: 12/4/2020

Mail Processor - Postal Service
Description: MAIL PROCESSOR - POSTAL SERVICE NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY br br br The Postal Service is the largest government related agency in terms of employees. The Postal (more...)
Company: USA Labor Services
Location: Columbia
Posted on: 12/4/2020


Work From Home Credentialed Tax Professional
Description: Overview If you are a highly motivated individual with an active unrestricted credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their (more...)
Company: Intuit
Location: Baltimore
Posted on: 12/4/2020

Experienced Tax Associate
Description: Overview If you re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You ll advance our (more...)
Company: Intuit
Location: Baltimore
Posted on: 12/4/2020

First Year Tax Professional
Description: What you'll do... Joining H R Block as aFirst Year Tax Professional means you'll have the support of an expert team, dedicated to providing you with the advanced tax training you'll need to be successful. (more...)
Company: H&R Block
Location: Randallstown
Posted on: 12/4/2020

Senior Fiscal Associate
Description: Senior Fiscal Associate - Millersville, MD Maryland Environmental Service has an opening for a Senior Fiscal Associate within our Accounts Payable department at our Headquarters facility in Millersville, (more...)
Company: Maryland Environmental Service
Location: Millersville
Posted on: 12/4/2020

Virtual Experienced Tax Expert I
Description: Overview If you re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You ll advance our (more...)
Company: Intuit
Location: Baltimore
Posted on: 12/4/2020

Postal Mail Delivery
Description: POSTAL MAIL DELIVERY NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY br br The Postal Service is the largest government related agency in terms of employees. The Postal Service currently (more...)
Company: USA Labor Services
Location: Laurel
Posted on: 12/4/2020

Controller with NetSuite Experience, Baltimore-DC- $145-$160K
Description: NetSuite Controller Baltimore County, MD- 145K-160K Base Benefits Job Description My client, a wholesale and distribution organization using NetSuite, has tripled in revenue growth during 2020. Their (more...)
Company: Anderson Frank
Location: Baltimore
Posted on: 12/4/2020

Log In or Create An Account