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Admin Assistant-Senior

Company: Corporate
Location: Bethesda
Posted on: February 16, 2020

Job Description:

Posting Date Dec 18, 2019
Job Number 19176108
Job Category Administrative
Location Marriott International HQ, 10400 Fernwood Road, Bethesda, Maryland, United States
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us Marriott International is the worlds largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?
JOB SUMMARY
The purpose ofthis role is to provide administrative support to the VP, Loyalty Operations(and the broader group), in the Global Loyalty department at the MarriottInternational Headquarters. Global Loyalty is a fast-paced, dynamic departmentresponsible for owning all facets of Marriotts loyalty program, MarriottBonvoy.The core administrative responsibilities for this role willinclude all facets of administrative support, e.g., managing calendars,scheduling meetings, making travel arrangements, preparing documents andpresentations, expense reporting, supporting work readiness, etc.The person inthis position will have to have organizational know-how and savvy that willenable him/her to determine and maintain the sensitivity, confidentiality andurgency of material. Decision-making skills have to be sharp due to thecomplexity and sensitivity of the issues this assistant will be directlyhandling. Communications skills are critical as the roles effectivenesswill be largely based on its ability to work within and across teams, networkwith key internal contacts, and coordinate efforts with external vendors onbehalf of management. The ability to re-prioritize the workload for a given dayis paramount due to the nature of the department and sensitivity of tasks thatmay occur unexpectedly.The positionwill perform administrative functions in support of achieving the department'sobjectives. Supports an individual or group of individuals within a departmentby conducting work that is generally administrative or project oriented. Developsalternatives and determines solutions for assignments, including those that maybe unique and non-recurring. A successful candidate will make decisions thatmay have a measurable impact on the department/division. Often the incumbentwill be responsible for interpreting internal policies and procedures and willbe seen as a resource to others. Handles confidential and sensitive material.CANDIDATE PROFILE Education and Experience

  • Highschool diploma or GED; 4 years experience as an administrative assistant orrelated professional area.OR
    • 2-yeardegree from an accredited university in Business Administration, Hotel andRestaurant Management, or related major; 2 years experience as anadministrative assistant or related professional area. REQUIRED: 5-10 years prior experience working asan Administrative assistantOther Required Skills
      • Knowledge of a fullrange of administrative processes typically gained through extensive years ofexperience.
      • Knowledge of advancedfunctions of a word processing package and may require a working knowledge ofother business software packages, including spreadsheet and graphics packages.
      • Be able to work withconsiderable independence and keep sensitive information confidential
      • Be able to proactivelyanticipate needs such as scheduling conflicts for key VPs
      • Ability to prioritizework based on immediate business needs in a fast-paced environment
      • Possess strong oral andwritten communication skills
      • Possess excellentinterpersonal skills be able to collaborate effectively with others
      • Detailed knowledge ofadvanced functions of Microsoft Office, specifically Word, PowerPoint, Exceland Outlook.
      • Knowledge of Internettools and technologies - ability to leverage technical capabilities
      • Typing/word processingat a minimum of 50 wpm
      • Be highly flexible andreceptive to change
      • Must have ability to:
      • Carry out oral andwritten instructions
      • Make decisionsindependently
      • Establish and maintaincooperative working relationshipsCORE WORK ACTIVITIESAdministrative
        • Manage calendar / timefor Vice President through Outlook
        • Use knowledge and wisedecision-making skills to manage calendars for team leaders to allow forappropriate work time, prioritization of meetings with leaders and groups, andallow for last-minute meeting requests from internal and external parties
        • Schedule appointmentsand meetings. Ensure that all logisticsfor meetings have been secured (e.g., conference room, audiovisual equipment,catering and materials to be distributed)
        • Coordinate with otheradministrative staff within Global Marketing and key departments such as brandto accomplish shared tasks and objectives
        • Prepare travelarrangements for both domestic and international itineraries (airlines, hotel,car, etc.) Evaluate alternativesdecisions regarding pricing and logistical issues
        • Prepare and submitexpense reports using online expense reporting tool in a timely manner
        • Answer and screentelephone calls. Provide callers withresponses to frequently asked questions or requests and/or do research andfollow-up with callers as appropriate
        • Process highlyconfidential and sensitive material from tied to consumer insights and datathat impacts MBOs and goals across MI
        • Process confidentialpersonnel records, including org charts, and payroll sheets
        • Prepare and composecorrespondence and documents using Microsoft Office products (e.g., Word,Excel, PowerPoint) - includes editing for grammar, punctuation and format
        • Basic administrativefunctions such as copying, filing, and distribution of materials. Variousresearch projects and other duties as assigned
        • Manage departmentalPhone Trees in compliance with Risk Management and Business Continuity
        • Support for otherspecial projects as assigned (e.g., ordering department gifts, organizingdepartment functions, relocating department, assisting with new hires andtransfers, maintaining spreadsheets, etc.)Administrative
          • Answers departmentaltelephone line(s); provides callers with responses to all types of requests,both routine and those requiring research and follow-up; directs calls to theappropriate person or takes messages. Develops alternative methods to handlerequests and address ambiguous issues. Routinely responds back directly to thecaller after performing research or follow-up.
          • Composes all types ofcorrespondence or documents, many times on behalf of the supervisor.Correspondence may be directed toward outside owners, customers or senior levelexecutives. Typically drafts correspondence under own signature.
          • Identifies areas wherenew administrative policies and procedures may be necessary within adepartment. Initiates the project to develop the new policy or procedure.
          • Researches questionsand problems regarding departmental or administrative policies, procedures,information or services, including questions, which are complex in nature.Gathers data from multiple sources and analyzes information as appropriate.
          • Reconciles departmentalexpense accounts as reflected on the distribution summary or operatingstatement; identifies discrepancies and prepares variance analyses to explaincomparisons to last year's results or the current year budget. May assist inthe development and forecasting of budget items.
          • Schedules appointmentsand meetings or makes travel arrangements for department personnel, evaluatingalternatives and making decisions regarding pricing and logistical issues.
          • Processes data throughan automated administrative system, such as expense reports, accounts payable,payroll and personnel data. Performs research and follow-up necessary to solveproblems encountered.
          • Performs data entryinto a mainframe application and develops databases or spreadsheets asnecessary.
          • Presents information toa group.
          • Sets priorities andestablishes procedures for completing responsibilities.
          • Delegate portions ofwork to others when appropriate.
          • Resolves and determinesthe urgency level of conflicting priorities. Prioritizes some aspects of thework for the supervisor, such as identifying critical items and ascertainingwhich items are to be delegated to subordinate managers, handled by thesupervisor or handled by incumbent.Supervision Received
            • Incumbent receivesminimal supervision. Instructions are received at the beginning of complexprojects and sensitive assignments and the resulting work is generally reviewedat completion. Some work may be distributed without review.
            • Incumbent is responsiblefor setting priorities and establishing procedures for completingresponsibilities. Incumbent may delegate portions of work to others. Incumbentis responsible for resolving and determining the urgency level of conflictingpriorities. Incumbent is responsible for prioritizing some aspects of the workfor the supervisor, such as identifying critical items and ascertaining whichitems are to be delegated to subordinate managers, handled by the supervisor orhandled by incumbent.CRITICAL COMPETENICESAdaptability
              • Advocates anddemonstrates continuous improvement by adjusting to new ways as conditions
              • Priorities change whichmay include learning new skills
              • Takes initiative bybeing a part of the solution and assisting in the resolution of issues/problemsresulting from change
              • Able to work withdifferent levels of management and management styles as needed in positionCommunication
                • Keeps work groupinformed, speaks and writes clearly and concisely
                • Actively listens to otherrecommendations while seeking clarification and offering alternatives asappropriate
                • Communicates in atimely, proactive manner, receives directions and feedback wellJob Related Business Focus
                  • oActions support keybusiness values of customer service, associate satisfaction and financialsuccess
                  • oDemonstratespleasant, helpful and accurate service to internal and external customers
                  • oRespectsfellow associates
                  • oEfficientlypurchases and utilizes resources to produce quality products
                    Planning & Organizing
                    • oSets priorities andestablishes a realistic action plan while anticipating potential issues
                    • oimpactingthe plan
                    • oDevelopsand follows procedures for ensuring quality, is detailoriented,maximizes resources,
                    • oMeetsdeadlines, and follows through on assignmentsProblem Solving
                      • Identifies problems andseeks resolution through sound judgment and solid decision making skills, whereappropriate
                      • Directs problems tohigher level or applicable department for resolutionTeamwork
                        • oWorks well in a teamenvironment
                        • oActsas a liaison with other resources/departments as appropriate
                        • oGivesrecognition, collaborates and builds trust among others, treats people fairly,equally and respectfully, promotes celebration when appropriate
                          • TechnicalExpertise
                            • Demonstratesrequisite technical expertise as defined by the position.Work Habits
                              • oDemonstrates commitmentand reliability in getting the job done efficiently, timely,
                              • oprofessionallyand accurately
                              • oBalancesmultiple projects simultaneously and maintains the personal, technical and
                              • oprofessionalskills needed to perform job duties
                              • oConsistentlystrives to improve these skills and represents staff and division positivelyMarriott International is an equal opportunity employercommitted to hiring a diverse workforce and sustaining an inclusive culture.Marriott International does not discriminate on the basis of disability,veteran status or any other basis protected under federal, state or local laws.

Keywords: Corporate, Washington DC , Admin Assistant-Senior, Accounting, Auditing , Bethesda, DC

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